Regional Response Coordinator

3 weeks ago


Warrington, United Kingdom United Utilities Full time

We have an exciting opportunity to join us as a Regional Response Coordinator. You'll coordinate both our Permanent and Agency workforce along with ensuring the correct vehicles are assigned to the resource. This will be for both planned and reactive work. You will be required to advise, support and assist associated internal and external departments during water, wastewater and reservoir emergency incidents throughout our region. The ability to work well under pressure is essential.

**Accountabilities**:

- Ensure compliance with all driving hours, O Licence, H&S and training legislation
- The ability to organise self, team and others in a busy reactive environment is key to the role
- Build daily/weekly schedules for the team to ensure all cyclic work is carried out in a safe, timely, and consistent manner
- Manipulate planned schedules to allow release of sufficient resource in reply to reactive requests
- Organising site visits to ensure our data is correct with regards to resource, assets and any traffic management requirements
- Direct the day-to-day operation of the Regional Response resource within parameters set by the Regional Response Manager and Team Leaders
- Ensure our systems are accurately updated to reflect actual timelines

**Skills and knowledge**:

- Knowledge of OLAT licence
- Knowledge of the requirements for transport compliance
- Ability to design solutions and coordinate delivery
- Demonstrable high regard for H&S policy and procedures
- Good interpersonal skills
- Previous experience of working in a fast-paced reactive environment
- Good geographical knowledge of our region
- Excellent Communication skills both written and verbal
- Good IT skills as working across various systems
- Full UK driving licence as you may need to move between our 3 base locations

**Additional information**:

- Shift role with a mix of day and night shifts covering 07.00 am to 19.00pm and 19.00pm to 07.00am
- A shift premium is applicable for this role.



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