Payment Specialist
1 week ago
Company: Barclaycard
Job Title: Payment Specialist
Location: Northampton
**Salary**: £27,196 basic + Bonus scheme
REF: J13104:EM
Sector: Financial Services
With roots tracing back over 300 years and with offices across 60 countries, Barclaycard retain historical precedent and a global presence that sets them apart from other graduate employers. Facilitating card transactions, Barclaycard enjoy a massive 93,000business and retailer relationships. They’re now looking for ambitious graduates to help keep delivering on their reputation for excellence.
Joining a team of likeminded graduates, the role of **Payment Specialist**is an unrivalled opportunity to launch a career with a prestigious, global blue-chip organisation.
**Package**:
- A competitive basic salary of £27,196
- Bonus scheme taking your total earnings higher
- Excellent scope for progression
- Great exposure with a major name in a lucrative, exciting industry
- Regular socials in a welcoming, inclusive environment
- Laptop and mobile
- Flexible working options
**Role**:
As a Payment Specialist you will recruit new customers and lead commercial negotiations over the phone with companies within the SME market. Day-to-day responsibilities will include:
- Take responsibility for managing the lead and sales pipeline to achieve objectives and goals
- Actively sell the full range of Barclaycard Business Solutions to new customers where appropriate
- Develop new business leads and pass over to senior members of the New Business team
- Effectively handle any inbound calls to agreed standards and service levels
- Provide optimum levels of customer services by exceeding customer expectations
- answer questions accurately and professionally, listen and develop rapport with the customer and take all necessary action to resolve an enquiry
- Ensure attainment of key performance indicators relating to areas of sales conversion, call handling, call quality and customer feedback
- On occasion assist and support the management team with brainstorms, focus groups etc
**Requirements**:
- Educated to degree level
- Possess exceptional communication and interpersonal skills
- Organised with excellent time management skills
- IT literate
- Team player, with the ability to work independently
- Business acumen
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