Local Business Consultant Toyota

5 months ago


Huddersfield, United Kingdom RRG Group Full time

**Opportunity at RRG Toyota Huddersfield - Local Business Consultant**

We are seeking a full-time Handover Specialist to join our team. This is a great Opportunity to join RRG Group and RRG Toyota Huddersfield.

**Summary of Purpose**

Identifies and develops Fleet and Business prospects, working with individual Business’s and Customers to understand their needs, to guide them towards the most appropriate products and agree the sale.

Main responsibilities and duties include providing support to Sales Manager with following duties: Managing the Display and professional standards at the Centre. Helps train and develop the Retail teams in local centres to enable a better experience for the fleet customer. Reviewing Mystery shops, and ensuring compliance. Promotes Fleet referrals within showrooms and assists with queries from Retail teams with smaller opportunities i.e. Kinto. Adhering to and meeting all manufacturer operating standards.

Builds rapport and qualifies the customer’s requirements. Promotes the benefits of RRG Group and our commitment to Customer Excellence. Talks and listens to customers to build rapport and understand their requirements - both their stated and unconscious needs. Qualifies own understanding of the customer's needs - through discussion and gauging the customer’s reaction to alternative options - to build the closest possible match between the product and customer. Demonstrates the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product (e.g. test drive). Uses a good understanding of the customer’s needs to guide him/her towards the best choice for them. Liaises with Fleet Administration to ensure product availability fits with customer's expectations, places the order, updates customer records and schedules any complementary Services/additional work to be completed on the vehicle. Works with Fleet Administration to confirm delivery date, notify the customer of any changes to the original schedule and arrange the handover.

**Builds the relationship with the customer during and following handover** including meeting the customer to personally hand over the vehicle where possible to help process and build the relationship further. Ensures that each delivery is followed up with a personal call to check the customer is happy. Maintains contact with customers to build relationships and future business though supplied channels maximising renewal opportunities.

**Develops relationships to win new business**. Plans and organises own daily selling activity - for example by telephoning fleet prospects (previous/existing customers or general enquiries) to obtain new business. Uses Fleet Portal to create regular review appointments. Completes activity sheet daily to discuss opportunities and workload with team and Line Manager. Prospects the local area to maximise the Fleet volume and Customer database. Actively approaches new Business to develop relationships, leading to possible sales. Continues to deliver relationships with current customers and continues to build rapport. Helps maintain these relationships, continuing to keep those customers proactive supporters of RRG Group.

**Works as a full member of the Fleet and Centre team** by working with colleagues and other teams across the Centre to provide a seamless service to customers (e.g. by informally observing and responding to the needs of customers who are not being attended to by other members of staff) Adhere to Company procedures and compliance for legislation purposes i.e. FCA etc

**Key Success Criteria** include Fleet Sales volumes and margins, Accessory, Parts and Service Plan sales, Customer satisfaction (Fleet CEM and Mystery Shopper) Customer retention (e.g. new sales to existing customers, Kinto renewals), Teamworking across the Centre, Adhere to Company procedures and compliance for legislation purposes i.e. FCA etc.

This is a fabulous opportunity for the right person to join our friendly team. We always strive to recognise the hard work and achievements of our team members with excellent benefits, incentives, training and career development.

At RRG Group we are dedicated to building a diverse, inclusive and authentic workplace, and believe that RRG Group is for Everyone. So, if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch

**RRG Group**

**About RRG Group**

From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction.

Over the last 57 years the RRG Group has seen many developments, acquisitions, s



  • Huddersfield, United Kingdom RRG Group Full time

    **RRG Group** **About RRG Group** From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years...

  • Service Advisor Toyota

    5 months ago


    Huddersfield, United Kingdom RRG Group Full time

    **Opportunity at RRG Toyota Huddersfield - Service Advisor** **£35,000 OTE** Due to continuous growth RRG Toyota Huddersfield now has an exciting opportunity for an experienced Service Advisor to join their team! We are seeking an experienced service advisor or similar within the automotive industry. At RRG Group we are dedicated to building a diverse,...


  • Huddersfield, United Kingdom RRG Group Full time

    **Opportunity at Toyota Huddersfield - Handover Specialist** We are seeking a full-time Handover Specialist to join our team. This role is created for someone who enjoys delivering exceptional customer experiences while representing one of the world's most prestigious automotive brands. As a leading Toyota Centre in the UK and part of the number one group...


  • huddersfield, United Kingdom TOYOTA MATERIAL HANDLING UK Full time

    We are looking for a Forklift Service Engineer (Service Technician) to work within our After Sales department to maintain, repair, service and modify the companies range of products. This role comes with a competitive salary, an attractive company pension, a company vehicle, and the opportunity to work for great company.About the roleThe role involves...


  • Huddersfield, Kirklees, United Kingdom TOYOTA MATERIAL HANDLING UK Careers Full time

    About the Role:Toyota Material Handling UK Careers is seeking a skilled Forklift Service Engineer to join our After Sales department. As a key member of our team, you will be responsible for maintaining, repairing, and modifying our range of products.Key Responsibilities:• Service, maintain, and repair forklift trucks and other material handling equipment...


  • Huddersfield, United Kingdom TOYOTA MATERIAL HANDLING UK Full time

    About the RoleWe are seeking a skilled Forklift Service Engineer to join our After Sales department. As a key member of our team, you will be responsible for maintaining, repairing, and servicing our range of products. This role offers a competitive salary, attractive company pension, company vehicle, and opportunities for career development.Key...


  • Huddersfield, United Kingdom Pentagon Motor Group Full time

    Job Introduction Pentagon Motor Group have an amazing new career opportunity available for a Local Business Development Manager to join their Huddersfield team! This position will allow you the variety of working with New, Used and Motability vehicles all from within a large Main Dealer.Do you have: Previous senior sales experience? A proven track...


  • Huddersfield, United Kingdom Sandal Motor Group Full time

    Accelerate Your Career with Sandal BMW/MINI as a Local Business Development Manager Are you a dynamic, ambitious, and charismatic individual with a passion for building relationships and driving business growth? Do you have a knack for making great first impressions and helping customers make smart decisions? If so, we have an exciting opportunity for...

  • Business Consultant

    2 weeks ago


    Huddersfield, Kirklees, United Kingdom National Physical Laboratory Full time

    We are seeking a Business Consultant to join our team at {company}.The ideal candidate will have a strong background in {title} and be able to drive business growth through strategic planning and execution.Key responsibilities will include:Developing and implementing business strategiesLeading cross-functional teamsAnalyzing market trends and competitor...


  • Huddersfield, United Kingdom Local Care Direct Full time

    **Job Title**: Telephone Assessment Clinician Base location: Bradley Line Manager: Head of Contact Centre Operations / Clinical Team Leader Professionally Accountable to: Clinical Services Manager Staff Group: All Clinical & Dental Triage Nurses DBS Check Level Required: Enhanced with Child/Adult Barring due to providing care Job Purpose To perform as part...


  • Huddersfield, Kirklees, United Kingdom Sandal Motor Group Full time

    Unlock Your Potential as a Local Business Development ManagerSandal Motor Group is seeking a highly motivated and experienced B2B car sales professional to join our team as a Local Business Development Manager. You will play a pivotal role in connecting local businesses with the luxury, performance, and reliability of BMW and MINI vehicles.Key...


  • Huddersfield, United Kingdom Local Care Direct Full time

    **Job Title**: Driver Team: West Yorkshire Urgent Care Base Location: Bradley, Huddersfield Line Manager: Area Manager DBS Check Level Required: Enhanced with adult & child barring check Vaccination Requirements: Covid19 double vaccination recommended This job has been rated as Medium Risk for requiring Hepatitis B immunisation vaccination is recommended,...

  • Trading Assistant

    5 months ago


    Huddersfield, United Kingdom Sainsbury's Full time

    **Location** - Acre Street Local Store, Sainsbury's Supermarkets Ltd Acre Street, Huddersfield, HD3 3EL **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 229999 **Schedule** Mon 7pm - Mon 11pm Tue 7pm - Tue 11pm Wed 7pm - Wed 11pm - Total hours: 12_ Love food and a bustling...

  • Mobile HVAC Engineer

    2 weeks ago


    Huddersfield, United Kingdom CV-Library Full time

    Mobile HVAC Engineer (Local Patch M62) M62 Corridor £45,000 (£60,000 OTE) + Bonus + Progression + Training + Door 2 Door Pay + Personal Use Van Are you a Mobile HVAC Engineer that wants to work in a local patch, with door to door pay, with earning potential up to £60,000 per year with a take home vehicle? This business are a very stable...


  • Huddersfield, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full time

    We are excited to share an opportunity to join our team of elderly care consultants here at CHFT. A unique opportunity has arisen for a geriatrician to support our new and developing Virtual Ward frailty service as well as supporting acute frailty services in line with Trust reconfiguration. Our elderly care services have recently been developed to bring...


  • Huddersfield, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full time

    We are excited to share an opportunity to join our team of elderly care consultants here at CHFT. A unique opportunity has arisen for a geriatrician to support our new and developing Virtual Ward frailty service as well as supporting acute frailty services in line with Trust reconfiguration. Our elderly care services have recently been developed to bring...

  • Gu Consultant

    5 months ago


    Huddersfield, United Kingdom Locala Community Partnerships CIC Full time

    Overview: Locala Health and Wellbeing embraces diversity and inclusion and encourages applicants from people from all backgrounds with our ambition to have a workforce that represents the wider communities we live and work within, which you can support us to achieve. We are an organisation that celebrates and values the individuality of our colleagues...


  • Huddersfield, Kirklees, United Kingdom Ernest Gordon Recruitment Limited Full time

    Job Title: Mobile HVAC Engineer Local Patch M62About the Role:Provide mobile HVAC support across a local patch.Commute up and down the M62 corridor visiting clients.Diagnose issues remotely.Requirements:F-Gas Certified.Valid driving license.Local to the M62 corridor or Huddersfield.Why Choose Us:Ernest Gordon Recruitment Limited is a stable and long-standing...


  • Huddersfield, United Kingdom CV-Library Full time

    Are you an experienced Industrial or temp bias Recruitment Consultant seeking a move into a service only/non sales environment working within a team and managing circa 100 temps who are working across multi clients/sectors in the local area. If you are based within a commutable distance of J27/M62 our client offers a fun and rewarding culture with a...


  • Huddersfield, United Kingdom CV-Library Full time

    Field Service Engineer (Forklifts / Local Patch) £35,000 - £37,000 (OTE £41k) + Training + Local Patch + Progression + Monday - Friday + Overtime + Company Pension + Company Benefits Huddersfield Are you a Field Service Engineer or similar with experience working on forklifts, looking to join a stable and long-standing business that can...