Customer Service Executive
5 months ago
We are in search of a dedicated and experienced Customer Service Executive to join our team. This role is pivotal in delivering exceptional service and ensuring customer satisfaction.
**Responsibilities**:
- Provide exceptional customer service and support to clients in person
- Upsell products or services to customers when applicable
- Maintain a high level of product knowledge to provide accurate information to customers
- Monitor and maintain service level agreements, ensuring targets are met
- Communicate effectively with customers and internal teams to resolve issues or escalate as necessary
**Qualifications**:
- Excellent communication, problem-solving, and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritise tasks effectively
Join our team as a Customer Service Representative and be part of a dynamic and supportive work environment.
**Salary**: From £23,822.59 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Watford (preferred)
Work Location: In person
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