Prosthetics Receptionist/administrator

8 months ago


Stanmore, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

**The main duties of the role include**: Monitor the Prosthetics department reception desk/ phone to assist all patients and visitors. The successful candidate would be the central point of contact for patients and visitors attending Prosthetics; promoting a positive corporate image and good patient care. To book, amend, cancel and reschedule appointments, in consultation with allied health professionals, patients, relatives and carers To deal with frequent telephone enquiries, which often interrupt other tasks, in a polite and helpful way, forwarding calls to the correct extensions or taking accurate messages, ensuring they get passed on. To process referrals and other documents, and to input data into paper-based and electronic systems.



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