Customer Account Executive
4 weeks ago
Are you experienced within Account Management and Customer Service? Seeking a new role? Look no further
Our client is seeking a Customer Account Executive to join their global team.
You will provide excellent communicative customer service to their customers. Understanding their products to support increase wallet share. Managing stock levels, orders and forecasts.
The Role:
- Embracing product knowledge throughout our comprehensive range
- Promote the products/upselling/ wallet share
- Build sustainable relationships of trust with customers
- Manage customer accounts with various industry markets
- Manage forecasts/monitoring progression of orders/scheduling deliveries on time
- Manage stock, purchase and sales orders, liaising with both customers and suppliers
- Handle complaints, provide appropriate solutions in a timely fashion
- Support our external sales team and provide the necessary data
- Occasional customer/supplier visits
- Adhere to the Company’s Policies & Procedures, departmentally and companywide.
Why You?
- Proven office-based product customer service
- Ability to multi-task, prioritise and manage time effectively
- Ability to understand customer forecasting
- Ability to work within a team, being flexible, supporting colleagues of all levels within a fast-paced
working environment no matter what task is in hand.
- Able to problem solve and handle challenges both with our customers and suppliers
- Confident, focused, professional and positive attitude
- Reliable, trustworthy and adaptable
- MS Office knowledge, especially Excel
- Mathematical
What's in it for you?
- Full Time, permanent
- Perk Box Membership
- Improshare Bonus Scheme
- Company contributing Pension Scheme
- 25 days holiday, plus bank holiday
Interested?
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