Quality & Compliance Manager

4 weeks ago


Potters Bar, United Kingdom Synergy Health Recruitment Full time

**Quality & Compliance Manager opportunity for my Client's national organisaton specialising in services for adults with learning disabilities and complex needs**

**Homebased with frequent travel to Potters Bar and nationally.**

**£55-60k per annum**

**Car allowance or lease car**

**Benefits**:
37.5 hours per week

31 days holiday inclusive of bank holidays

Flexible Additional Holiday Purchase Scheme

Stakeholder Pension

Free Employee Assistance Programme

Annual Employee Awards Evening

Employee recognition schemes

**Main duties and responsibilities**:
As Quality & Regulation Manager you will assess the regulatory compliance of all adult services, recording and monitoring findings. You will ensure all excellent relationships are established and maintained with key external regulatory bodies in particularCQC and CIW.

You will contribute to the development of national and local strategies and operational plans, that increase and enhance a performance culture across services that delivers robust evidence based best practice.

You will provide the Director of Compliance & Group Medical Director with regular service reports on progress with improving standards and compliance, learning from safeguarding concerns and to analyse quality and compliance patterns and trends across allservices.

You will also be responsible for carrying out investigations, as required, and to work in partnership with internal and external stakeholders to develop, implement and monitor remedial action plans.

**Key Measurable Competencies**:

- The post holder must have a demonstrate understanding of regulation, quality and contemporary adult social and health care services provision.
- Relevant and recent experience in a provider of similar size and complexity or as a regulator of social care provision.
- An up to date knowledge and expertise in Safeguarding and relevant legislation.
- Promote high levels of quality in Services, monitoring compliance against internal quality KPI’s and external regulatory requirements;
- Constructively challenge operational practice and support an understanding of regulatory requirements including working constructively with Commissioners and regulators;
- Make a key contribution to the Company’s business planning processes with particular reference to the resources required to achieve local and corporate quality assurance and effective risk management;
- Encourage open, honest and constructive behaviour across all services.
- Excellent report writing skills and the ability to command professional respect from internal and external partners.
- Hold a relevant professional qualification or have experience in clinical environments that will instill confidence with all key stakeholders.

**The Organisation**:
My Client is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for peopleto live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services,shared housing, residential services and outreach



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