Trade Support
3 weeks ago
At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve our vision we’re looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple.
We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.
The Role:
The role holder will ensure all trades are confirmed and settled efficiently and accurately in line with agreed SLA’s and will fully investigate any errors and exceptions.
Key Responsibilities for this role:
- Ensure all trades are confirmed and settled within SLA to a high degree of success and accuracy.- Report any risks, issues or problems to the Trade Support and Settlements Manager.- Any error trades are investigated and fully resolved.- Chase Fund Managers for contract notes and late settlement- Ensure all transactions meet TCF guidelines.- Ensure all unreconciled market trades and payments are addressed and the required adjustments made.- Support other Operational Teams where required.- Respond to queries raised by Customer Services or any other internal areas, IFAs and Clients, efficiently, professionally and as quickly as possible- Undertake additional projects as directed from time to time, by the Trade Support and Settlements Manager- Ensure Business area risk responsibilities are understood- Understand the Risk types, key risks and control framework in your business area.
Key Knowledge, Skills & Experience:
- At least 3 years experience of working in a Platform environment- Knowledge of Exchange and Non Exchange trading lifecycles.- Knowledge of the Crest System- Knowledge of EMX and Calastone systems- Investment Operations Certificate (IOC) or willing to work towards.- Strong numeracy and excel skill- Ability to problem solve
Recruiter: Emily Isaacs
Location: Bath
We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
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