Parts Advisor

Parts Advisor

**Location**:Tipton, GB, DY4 0PW**Position Type**:Professional- Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.**What you will do**

**Renault Truck Commercials, based Tipton**

**Full time permanent position Mon
- Fri 45 hours + alternate Saturday mornings**

**Two weeks rotating, 06.00-15.30 and 08.30-18.00**

**Competitive salary dependent on experience + overtime paid at time and half above basic hours and for Saturday mornings.**

**Role**:

Provide an excellent service supplying HGV parts to customers both over the counter and by telephone, as well as issuing the correct parts orders for HGV Technicians who are carrying out repair and maintenance to vehicles in the workshop

**What you will be doing.....**
- Receiving deliveries, mark off and store parts in stockroom according to prearranged systems.
- Locating and label parts and maintain inventory of stock.
- Regular inventory stock counts.
- Consistently maintaining a good standard of housekeeping in the Parts Department.
- Report stock shortages to parts supervisor.
- Produce parts quotations for internal/external customers.
- Documenting and supervising the condition of parts returned for credit including old unit cores and reporting damaged or unsuitable items to the Parts Supervisor.
- Ensuring procedures are properly carried out for the ordering and receipt of goods.
- Ensuring that credits are properly and accurately raised for goods returned.
- Ensuring that all parts and old units returned are labelled and packed properly and all relevant paperwork correctly completed.
- Discussing the use and features of various parts with customers, based on knowledge of trucks and buses.
- Accurately compile parts from job cards for repairs being carried out in the workshop.
- Feedback all information about competitors to Parts Supervisor.
- Proactively selling parts and promotions to customers.
- To work with Parts Supervisor to achieve their maximum competency level.
- Special projects as required.
- Pick up and deliver parts on occasion.
- Work within health & safety company guidelines

**Skills and Experience Required**:

- Driving Licence required
- Able to identify different parts using catalogues and systems.
- Numerical ability to be able to work with part numbers.
- To be able to effectively communicate at all levels both written and verbally with people inside the organisation as well as external customers.
- Selling/influencing others to buy additional parts.
- Documenting/recording information.
- IT literate to competently use DMS and associated software & systems.
- Proactive, enthusiastic and approachable.
- Accuracy and attention to detail.
- Flexible and positive approach to changing circumstances / priorities.
- Commercial awareness.

**What we offer**:

- 25 days holiday (rising with service)
- Pension scheme
- Healthcare Scheme
- Employee discounts across retailers, cinemas, ++++
- Cycle to work scheme-
**Who we are and what we believe in**-
- As part of Volvo Group, **Renault Trucks** counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.**Job Category**:Sales & Services**Organization**:Renault Trucks**Travel Required**:No Travel Required**Requisition ID**:7622**View All Jobs**

**Do we share the same aspirations?**

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.