Distribution Team Member

5 months ago

MoretonInMarsh, United Kingdom Bamford Collection Full time

**THE BAMFORD COLLECTION IS A GROUP** **OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING** **AND NURTURING PEOPLE AND PLANET.**

**ABOUT THE ROLE**

As a Distribution Team Member, you’ll be a key part of the Supply Chain team. Your role will include the resolution of all distribution-related issues and queries in a timely manner for our internal and external customers. Communicating with our two warehouses daily and ensuring that orders are being raised and dispatched on time without fault. When challenges arise, you’ll be able to use problem-solving skills to work as part of a team to find a solution.

**RESPONSIBILITIES**
- Coordination - working with internal and external teams to ensure that goods are ready on time for delivery.
- Efficiency - placing all orders in a timely manner, and contacting customers if orders are missing.
- Communication - be the primary contact for the internal production facilities, third-party logistic partners and support in solving any issues that may arise.
- Customer Service - interact with internal and external customers to provide updates on delivery status, answer questions and resolve any issues as they come in. Problem Solving - when issues arise such as delays or changes in customer requests you will work with the team to find solutions and minimise disruption.

**SKILLS YOU WILL BRING**
- Exceptional customer service
- Good attention to detail
- Teamwork
- Communication
- Problem-Solving
- Time Management
- Organisation Skills
- Multi-tasking
- Microsoft Office Proficient
- Previous administrative experience, ideally within a similar supply chain role, is beneficial but not required

**PERKS AND BENEFITS**
- Discounts: We offer a range of discounts on our products, treatments, and dining
experiences from day 1.
- Volunteering Days: Employees are offered one paid day per year to volunteer with a
charity of their choice.
- Private Medical: We offer subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9% of your salary into your pension each month; we
contribute up to 4.5%.
- Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
- Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.

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