Sales Support Administrator

4 weeks ago


St Helens, United Kingdom Handepay Full time

**Sales Support Administrator**

£21,000

12-month FTC

Full-time, 36.25 hours per week

Haydock, St. Helens

**The Role**

Your Job Purpose will be to process new business and provide administration support to the Sales Team.

**Role Summary**
- Update the database on confirmation of the acquirers approval / decline decision
- Maintain accurate database records
- Provide administration support
- Follow the procedures set out in the Sales Support Team Handbook
- Develop an understanding of the card market and industry standards
- Understand the objectives of the company and work towards them

**The Person**
- High degree of accuracy
- Attention to detail
- Team player with clear focus on customer service
- Tolerant and empathic communicator with excellent telephone manner
- Takes ownership of queries, problems and projects and manages to resolution
- Able to manage own workload and work unsupervised if necessary

**About Handepay**:
Handepay, part of the PayPoint Group, are a leading player in the payments industry because we have a remarkable price proposition that as yet, is unrivalled and when you combine this with our core values of transparency, honesty and integrity, it is clear to see why our Trust Pilot reviews are the best in the industry.

Our employees speak highly of us because we believe that every customer and every employee counts. We treat you as an individual and make sure you are fully supported to achieve your goals.

**Job type**:
12 month Fixed Term Contract, Monday to Friday. Our contracted working hours are 36.25 per week Monday to Friday with flexibility around start and finish times from 8.00am until 6.00pm.

We are focused on ensuring our team enjoy a good work-life balance, offering a range of benefits.

**Benefits**:

- 22 days annual leave + bank holidays
- Flexible working
- Monthly pay
- Company Shares Incentive plan
- Discounts through our employee benefits platform
- Employee assistance programme
- Cycle to work scheme
- Modern offices conveniently located on the A580, close to M6 with free on-site parking
- Opportunity to progress through the business
- Regular employee social events, lunches and fun activities
- Relaxed dress code
- Free refreshments provided



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