Social Media Insight Specialist

2 weeks ago


Manchester, United Kingdom The Candidate Ltd Full time

**Social Media Insight Specialist - Manchester (Remote or Hybrid) - £40,000 - Digital Agency**

We are proud to be working with one of the most successful media agencies in the region, who is looking to hire an experienced Social Media Insight Specialist to join their newly formed Creative department.

As part of a reactive social and content team, you will be providing sound insights and analysis of a brand’s social and content output, and recommending areas for improvement. You will also be part of bringing pitches to life - using your social intelligenceskills to produce insight than can tell a story through social data, ongoing activity reporting, social audits, etc. For example, "Based on X you should be doing Y with your creative which will then result in Z return"

**As part of this role, you will be**:

- Building social listening dashboards for brands, using tools such as Brandwatch, Sprinklr and Talkwalker
- Contributing to pitch work, through analysis of social and content channels, identifying gaps in content and feeding data into the strategy team.
- Researching and compiling competitor analysis reports
- Solving business challenges via intel and make recommendations based upon findings.
- Monitoring social conversations, to ensure that opportunities are capitalized and fed into relevant departments
- Communicating effectively with internal teams to ensure seamless comms and delivery of reactive content.
- Display a passion for interrogating data and devising actionable insights and recommendations that can be passed on to the creative team to inform social assets and graphics
- Be someone who really gets social data and listening
- Produce strong listening reports that can be used for planning
- Have previous experience using Brandwatch, Sprinklr or Talkwalker
- Demonstrate a background in monitoring brands and culture trends
- Developed competitor and product analysis within a multi-brand or agency environment.

This is an exciting role for someone looking to be part of a reactive content department within a successful and flexible agency. You can either work fully remotely (based within the UK) or hybrid out of their Manchester office, and they offer a ton of perks



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