Social Prescribing Link Worker

5 months ago

Ormskirk, United Kingdom OWLS CIC Full time

Job summary

Working with the Social Prescribing team, the role will include carrying out appointments with individuals who have been referred to the project by GPs, NHS staff or other agencies, on a one to one basis, accessing their holistic situation and supporting and improving their health and wellbeing with non-medical intervention, such as linking them to activities and opportunities within the VCF (Voluntary Community and Faith) sector.

Main duties of the job

The post holder will work within the West Lancs Social Prescribing Team to deliver a coordinated and high-quality social prescribing Link Worker service supporting clients to access and engage with the extensive range of support in the community.

The post holder will manage a caseload of clients through assessment to onward-referral, working with clients in the practice that have been referred by the GP. They will provide ongoing support for an allocated timeframe to promote engagement with identified services and achievement of goals.

The role requires extensive liaison with statutory and non-statutory services, to both generate referrals into the service and support access to relevant local services, so that seamless and joined up local services are provided for the individual. The post holder will have demonstrable high levels of emotional intelligence, with working practices based upon compassion and empathy.

In addition, the post holder will contribute to the development of the service and will participate in support, supervision and training as required.

About us

This is an exciting opportunity to join the West Lancashire Social Prescribing Team a Social Prescribing Link Worker. The small, close-knit Social Prescribing Team sits within OWLS CIC West GP Federation and the service receives referrals from GP practices from across West Lancashire.

Job description

Job responsibilities

**Key responsibilities**

Take referrals from and make referrals to a wide range of agencies within Primary Care Networks.

Co-produce personalised support plans with individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes.

Developing trusting relationships by giving people time and focus on what matters to me.

Take a holistic approach, based on the persons priorities and the wider determinants of health.

It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner.

**Key Tasks**

**Referrals**

Be proactive in developing strong links with all local agencies to encourage referrals, recognising what they need to be confident in the service to make appropriate referrals.

Work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.

Work with the practice and community staff, to identify and support individuals at risk of loss of independence or hospital admission as a result of inadequate social support.

Seek regular feedback about the quality of service and impact of social prescribing on referral agencies.

Be proactive in encouraging self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach.

**Provide personalised support**

Meet people on a one-to-one basis, making home visits where appropriate within organisations policies and procedures. Give people time to tell their stories and focus on what matters to me.

Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.

Develop a comprehensive knowledge of wider support services for people with non-clinical needs that impact on their wellbeing and health outcomes, such as social isolation, wellbeing, housing, unemployment, welfare benefits.

Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.

Work with individuals to co-produce a simple personalised support plan based on the persons priorities, interests, values and motivations including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.

Where appropriate, physically introduce people to community groups, activities and statutory services, ensuring they are comfortable. Follow up to ensure they are happy, able to engage, included and receiving good support.

The post holder will be required to have awareness and training in relation to relevant safeguarding policies and procedures and to raise any conce

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