Customer Service Executive

3 weeks ago


Leighton Buzzard, United Kingdom Response Personnel Full time

**Customer Service Executive**

Competitive salary dependent on experience

Hours: Monday to Friday 09.00 - 17.00 (30-minute lunch break)

Based on site - Leighton Buzzard

Our client has been trading for 34 years. We have a fantastic opportunity for a Customer Service Executive to join an established and growing company.

**Responsibilities: Customer Service Executive**
- Answering & transferring incoming calls
- Updating ‘Errors and Weeklies’ spreadsheets
- Monitoring customer returns
- Arranging collections
- Ad-hoc order input
- Re-setting picking lists
- Setting up new accounts
- Managing key account changes / updates
- Liaison with FedEx & other carriers
- Actioning FedEx claims
- Dealing with customer queries / complaints: Missing products, incorrect products received, chasing deliveries
- Replacement orders
- Collections
- Credits
- Invoice only orders
- Returns
- FedEx exception report
- New account spread sheet
- Tracking orders with FedEx
- Sales & Warehouse errors report
- Communicating with other departments / team members

**Skills required: Customer Service Executive**
- Effective communication skills
- Excellent organisational and administrative skills
- Good IT skills Word, Excel and Outlook
- Previous Customer Service Executive exp or similar
- Good attention to detail

Response Personnel, an independently owned company and experts in recruitment since 1997.

Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, IT/Telecoms, Industrial and Technical sectors.



  • Leighton Buzzard, United Kingdom Jackie Wilsher Staff Service Full time

    We are actively recruiting for a Customer Service Manager to join a growing company based in Leighton Buzzard. The working hours are Monday to Friday, 09:00 - 17:00. The job responsibilities include e-commerce administration, customer service and logistics. The goal is to increase efficiency, profitability and customer satisfaction with benefits and...


  • Leighton Buzzard, United Kingdom Connells Group Full time

    Connells Group have a great opportunity for a customer service professional to join their busy client accounts team in Head Office, in Leighton Buzzard. Our **Customer Service Advisors** known locally as **Client Account Coordinators **provide support services to all Lettings Branches, Landlords and Tenants. Their aim is to provide a service which surpasses...


  • Leighton Buzzard, United Kingdom Newstaff Employment Services Ltd Full time

    Newstaff Employment Services are recruiting for a Team Account Executive to join a busy admin team in a progressive company. Main Duties: - Taking and processing customer orders - Making outbound calls to customers who have an account and building rapport, whilst ensuring all customer feedback on their order is recorded on the database - Taking inbound...


  • Leighton Buzzard, United Kingdom Travis Perkins plc group Full time

    Joining our friendly and hard working family as a **Customer Service/Sales Expert**, you’ll be on the front line dealing with our customers that come into your branch; playing a vital role in our continued success, providing a first class service and keeping colleagues and customers safe at all times. **What will I be doing?** No one day is the same as...

  • Customer Service

    4 days ago


    Leighton Buzzard, United Kingdom Siamo Recruitment Full time

    **Immediate Start - Customer Service Operator - Temp to Perm** **£10.43per hour** **Monday - Friday - 9am - 5pm - overtime available** We are recruiting for aa experienced Customer Service Operator person to work with one of our clients based in Leighton Buzzard. The role involves working in a team of 7, taking orders, quotes and pricing products....


  • Leighton Buzzard, United Kingdom GRUNDFOS Full time

    Grundfos are recruiting for a Field Service Engineer who specialises in Fire Sprinkler Systems! To cover: Central London (inside M25) Are you a customer-obsessed engineer that has a strong knowledge of both electrical and mechanical engineering? Do you have a good understanding of pumps and a customer-driven mindset? Are you focused on the quality...

  • Pr Executive

    4 weeks ago


    Leighton Buzzard, United Kingdom Connells Group HQ Full time

    We are looking for a **PR Executive**to join our small but busy **PR and Communications team** based in Leighton Buzzard. This exciting role will help in the day-to-day management of the Group’s press office function. You will support with creating and implementing the strategic communications plan by working closelywith the PR Manager and Head of PR &...


  • Leighton Buzzard, United Kingdom GRUNDFOS Full time

    Grundfos are recruiting for a Field Service Engineer! To cover: South West London Are you a customer-obsessed engineer that has a strong knowledge of both electrical and mechanical engineering? Do you have a good understanding of pumps and a customer-driven mindset? Are you focused on the quality and accuracy of your work, always insisting on the...


  • Leighton Buzzard, United Kingdom GRUNDFOS Full time

    Grundfos are recruiting for a Field Service Engineer! To cover: North East London Are you a customer-obsessed Engineer that has a strong knowledge of both electrical and mechanical engineering? Do you have a good understanding of pumps and a customer-driven mindset? Are you focused on the quality and accuracy of your work, always insisting on the...


  • Leighton Buzzard, United Kingdom GRUNDFOS Full time

    Are you a customer-obsessed Engineer who has a strong knowledge of both electrical and mechanical engineering? Do you have a good understanding of pumps and a customer-driven mindset? Are you focused on the quality and accuracy of your work, always insisting on the highest standards? IF YES, then this is the opportunity for you.  What is...

  • Customer Assistant

    8 hours ago


    Leighton Buzzard, United Kingdom M&S Full time

    **Summary** Customer Assistant - Leighton Buzzard - Bakery Work Pattern Week 1 Mon 6.00-14.00 Tue 6.00-14.00 Sat 6.00-11.00 Week 2 Sun 7.00-12.00 Mon 6.00-14.00 Tue 6.00-14.00 **All the details** Customer Assistant - Leighton Buzzard - Bakery Work Pattern - Week One Mon 6.00-14.00 Tue 6.00-14.00 Sat 6.00-11.00 Week Two Sun 7.00-12.00 Mon...

  • Customer Assistant

    9 seconds ago


    Leighton Buzzard, Central Bedfordshire, United Kingdom Marks and Spencer Full time

    SummaryCustomer Assistant - Leighton Buzzard - BakeryWork Pattern Week 1Mon Tue Sat Week 2Sun Mon Tue All the detailsCustomer Assistant - Leighton Buzzard - BakeryWork Pattern - Week OneMon Tue Sat Week TwoSun Mon Tue Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time...


  • Leighton Buzzard, United Kingdom Quest Employment Full time

    Quest Employment Luton are recruiting for the Internal Sales Support Executive to join one of our bespoken clients located in Leighton Buzzard. This client is a global leader in providing the life sciences industry with the most comprehensive thermal protectionpackaging solutions for clinical trials, blood supplies and vaccines. Shifts: Monday -...

  • Sales Executive

    4 weeks ago


    Leighton Buzzard, United Kingdom Freight Personnel Full time

    An exciting opportunity has arisen for a SENIOR SALES EXECUTIVE / DEPOT SALES MANAGER covering our clients LUTON / LEIGHTON BUZARD depot in BEDFORDSHIRE The depots service the whole area of BEDFORDSHIRE including the LU, SG, HP and WD postcodes. The role itself reports directly to the Regional Sales Manager, you'll support a specific, or small number of our...


  • Leighton Buzzard, United Kingdom Connells Group Full time

    To support the mortgage services business by independently and impartially completing high quality investigations of customer’s complaints with the overall objective of ensuring that the customer has received a fair and positive outcome. Offer suitable redress or arrange for remedial action to be completed to address the complaint, in accordance with the...

  • Service Controller

    7 days ago


    Leighton Buzzard, United Kingdom Serve Talent Full time

    Would you like to work for a business that is world-renowned for their excellence? Serve Talent have teamed up with a dynamic and successful machinery business that are looking for a Service Controller to work within their depot in Leighton Buzzard. This company have been going from strength to strength over the last forty years and continueto exponentially...

  • Service Controller

    4 weeks ago


    Leighton Buzzard, United Kingdom Serve Talent Full time

    * Prestigious Company - Fantastic Workplace Culture - Great Team Would you like to work for a business that is world-renowned for their excellence? Serve Talent have teamed up with a dynamic and successful machinery business that are looking for a Service Controller to work within their depot in Leighton Buzzard. This company have been going from strength to...

  • IT Service Analyst

    4 weeks ago


    Leighton Buzzard, United Kingdom Connells Group HQ Full time

    **Job Title: IT Service Analyst** **Location: Leighton Buzzard** **Working hours: 37.5 hours** **Salary: £22k to £23k** **Job purpose** As a Service Analyst within IT, you will provide key support to the Service Delivery Team in ensuring existing services deliver against their SLA’s and other service targets. You will be one of the key representatives...

  • Service Desk Agent

    4 weeks ago


    Leighton Buzzard, United Kingdom Connells Group HQ Full time

    As a Service Desk Agent your main duties will be taking incoming calls, logging tickets, evaluating and resolving/escalating IT incidents that are raised by the Connells Group businesses. The job is located in Leighton Buzzard and is office based. **Responsibilities**: - Endeavouring to provide all customers with the best level of customer service and...

  • IT Service Desk Agent

    4 weeks ago


    Leighton Buzzard, United Kingdom Connells Group Full time

    As a **Service Desk Agent** your main duties will be taking incoming calls, logging tickets, evaluating and resolving/escalating IT incidents that are raised by the** Connells Group** businesses. The job is located in** Leighton Buzzard** and is office based. **Responsibilities**: - Endeavouring to provide all customers with the best level of customer...