Waiting List and Bookings Officer

4 weeks ago


Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

The post holder works in a multidisciplinary administration team consisting of receptionists, secretarial and waiting list staff. To undertake a range of duties to ensure an accurate and efficient waiting list and bookings service is available to specialised medical units within theRadiology Directorate. To act as a first point of contact for the unit and co-ordinate all patient appointments and enquiries using initiative to discern between queries ensuring minimum interruption to the unit or immediate response depending upon appropriate action. To be responsible for the achievement of all NHS Waiting Time targets including but not excusive to Cancer Waits, Diagnostic and Therapeutic Waits.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.



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    We are looking for two highly motivated Waiting List/Bookings Officers to work within the Radiology Department at the Royal Victoria Infirmary & Freeman Hospital. Working under the supervision of the Radiology Office Manager and Radiology Team Leaders, the Waiting List/Bookings Clerks will be responsible for undertaking a range of duties to ensure an...


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