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Advocacy Caseworker

3 months ago


Swansea, United Kingdom TGP Cymru Full time

**Employer/Cyflogwr**: TGP Cymru - Refugee and Asylum Programme for Children and Young People aged 11-25: Belong Project

**Position/Swydd**: Advocacy Caseworker /Gweithiwr achos

**Location/Lleoliad**: Home Based with hot desking facilities in Cardiff/ Swansea - Gweithio gartref gyda chyfleusterau desg boeth yng Nghaerdydd

**Contract/Contract**: Temporary until 31/04/2024 / Dros dro tan 31/04/2024

**Hours/Oriau**: 24 hours per week / awry r wythnos

**Salary/Cyflog**:£23500 pro rata

**Closing Date/Dyddiad Cau**: 08/04/2024

**Interview Date/Dyddiad y Cyfweliad**: 16/04/2024

TGP Cymru is one of the leading Wales based charities, which supports and represents vulnerable children, young people, and families through a range of projects, training and campaigning. TGP Cymru services are funded by multiple funders and deliver services pan-Wales.

**TGP Cymru Department**: Family Services

**Responsible to**:Manager for Refugee and Asylum seekers

**Location**:Home based with an all-Wales remit and hot desking facilities in Cardiff.

**Purpose of role**:To provide support including advocacy, signposting and information to young refugee and asylum seekers who are eligible to access the service.

**Accountabilities / Responsibilities**
- Support young asylum seekers and refugees through the delivery of advocacy, mentoring, signposting, information, and participation work
- Negotiate with social workers, Home Office caseworkers, solicitors, education and health professionals, housing workers and other professionals on behalf of children / young people - and to accompany them to decision making forums and ensure their views are represented
- Support children and young people to make informal / formal complaints where necessary to statutory / voluntary bodies such as social services, education and housing
- Assist the Team Manager to assess the Service’s outputs against the framework of agreed outcomes by the monitoring of activity and the collection of appropriate information including feedback from service users
- Comply with the TGP Cymru’s policies and procedures to include finance, reporting, data management and safeguarding
- Promote equal opportunities and anti-discriminatory practice through the work undertaken within post
- Network appropriately with colleagues and the community, including developing awareness of TGP Cymru’s services amongst relevant professionals.

Undertake such other duties and responsibilities as may reasonably be required by the Organisation and which are consistent with grade.

**Performance Indicators**
- Responsible for the delivery of key performance indicators and standards of practice.
- Quality of service and compliance against statutory, regulatory, organisational and best practice standards and requirements.
- Achievement of service and individual objectives and targets.

**Line management responsibility**:None

**Budget management responsibility**:0

**Grade**:MS6

**Working conditions**: 28-35 hours per week (to be agreed) with a flexible approach to the working week that will involve some weekend and evening working and occasional stay away from home overnight to attend meetings, conferences, residential trips with young people or training. Attendance at a regular young people’s late afternoon/ early evening group drop in located in Cardiff. Travel to various locations across Wales and the UK is also required.

**Qualifications**
- A professional qualification in social work, youth and community work or related discipline such as health and education (desirable)

**Skills and abilities / competencies**

The post holder will be able to:

- produce quality results in a service-orientated and timely manner and is committed to deliver agreed outcomes
- work well with colleagues and partners and acknowledge the different ideas, perspectives and backgrounds of others
- plan and organise work and manage time effectively
- communicate effectively i.e. express information and ideas in a clear, concise and accurate manner; listens actively and ensures information is shared.
- be open to new approaches and ideas, respond positively to change and adapt quickly to new situations
- seek opportunities for continuous learning and professional growth

**Knowledge / Experience**

The postholder will be able to demonstrate a sound understanding and record of achievement in the following:

- Working with children and young people either individually or in groups
- Working with asylum seeking or refugee children / young people (desirable)
- Knowledge of issues impacting on young refugees / asylum seekers
- Knowledge of advocacy approaches
- Knowledge of Safeguarding

**Other**
- Display TGP Cymru values and behaviours at all times and actively promote them in others
- Commitment to equality and diversity
- Full driving licence and have access to transport (desirable but not essential)
- Access to public transport
- Ability to speak Community Languages (desirable)

For an informal disc