Business Administrator
4 weeks ago
**About us**
Slicker Recycling is one of the UK’s leading hazardous waste management companies and is the UK’s largest collector and processor of used waste lubricating oil. The nature of our business means that the environment IS our business. We strive to be the safest, most progressive and environmentally sound company in our sector, which supports our vision of innovation and sustainability.
Our expert teams are able to offer total waste management solutions to an extensive customer base across the whole of the UK and Ireland. We work in partnership with a wide range of customers from sectors including automation, plant and tool hire, facility management, retail, manufacturing, construction, agriculture, the public sector and much more. We ensure that waste is stored, managed and disposed of appropriately for our customers in full compliance with the latest regulations.
As a business our strategy is focused on growth and continuous improvement. Since the launch of Slicker in 2016 we have completed four acquisitions and have remained focused on driving the business from strength to strength. Having traded well throughout the pandemic we are in a strong position for continued growth.
Our 200 employees operate within a fast paced and busy working environment, we work hard but we also enjoy having fun and being part of a team. As a business we have big ambitions; it is an exciting time to be part of Slicker.
**Job Purpose**
We are looking for a dynamic and proactive Administrator to join our expanding Customer Service Team. This role is to serve as a first point of contact for a key customer account, to handle all day-to-day administrative tasks for the department which involves accurately processing consignment documents and dealing with any escalation issues within the agreed timeframe.
The role of the Business Administrator would become an integral part of the continued success of Slicker Recycling, whilst promoting the Slicker workplace values. We are **_Smart_**, **_Honest_** and **_Reliable_**, working **_Together_** whilst having **_Fun_**.
**Main tasks and responsibilities**
- Develop relationships with our customers by providing support, information, and guidance.
- Manage key customer accounts, answering any queries and dealing with client enquiries about reports, booking times and queries that may arise.
- Be responsible for the administration of the accounts, completing all regulatory paperwork in a timely manner.
- Create, edit, and update spreadsheets and other business documents and continue to maintain them in an accurate and timely way.
- Track and manage volumes, arranging bookings and deliveries.
- Provide general administrative support as needed.
- Liaise with the Slicker Site Managers, Executive team, and Customers.
- Complete regular daily, weekly and monthly reports to agreed timescales.
- Responsible for month end reports and processes.
- Resolving invoice queries and liaising with the Finance department
**Essential skills and key requirements**
- Minimum of 12 months experience within similar environment
- Excellent verbal and written communication skills
- Computer literate, working knowledge of MS Office Software and Sage essential
- Good organisational and time management skills
- Strong attention to detail
- Demonstrated problem solving skills and initiative
- Ability to work unsupervised and to multiple deadlines
- Flexibility may be required to assist other members of the department during busy periods
- Positive, self
- motivated and able to work under pressure
- Previous industry experience would be advantageous
**Benefits**
Sustainability focussed business
Healthcare cash back plan
Perkbox employee discounts
Life insurance
Paid company events
Company pension
Cycle to work scheme
On-site parking
Hybrid working potential
**Hours of work**
Monday to Friday
25 hours per week (Flexible working pattern to be agreed)
No weekends
**Values**
**Smart** ~ **Honest** ~ **Reliable** ~ **Together** ~ **Fun**
Smart - keep it simple and keep doing it better
Honest - be straight with each other and give feedback
Reliable - do what we say we will and tell people if we can’t
Together - work together as one and support each other
Fun - enjoy what we do and have a great time
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