Operational Planning

4 days ago


North Somerset, United Kingdom PICS Telecom International Full time

**General Job Description**:
Support the communication and planning of order flow, ensuring smooth flow of information and equipment within the business. Resolve and report any errors across the order process and operational delivery. Collaboratively work with Sales, Operations, Services, and Accounting, departments to ensure efficient Operational delivery.

**Key Tasks**:

- Resolve issues and complaints which may arise between sales and operations.
- Quality metrics and reporting, including order accuracy.
- Support RMA process flow between sales and operations.
- Support RTV process flow between sales and operations.
- Ensure smooth communication of sales and operational issues, in areas including; priorities, value, bespoke requirements and delivery dates.
- Assist in internal systems development with regards to day-to-day functions and reporting.
- Assist in intercompany transactions between EMEA & NL tenants.

**Additional Job Requirements**

**Essential Skills**
- Excellent interpersonal and communication skills.
- Decision-making, problem resolution and creative thinking skills.
- Organizational skills.
- Able to use IT systems to keep track of project progress and as required within PICS (i.e PAMS, CRM, Acumatica, Excel, Word, Outlook).
- Able to multi-task the activities with shifting priorities.
- Maintain positive working relationships with stakeholders and customers.

**Desirable Skills**
- Knowledge of the principles of Project Management.
- Working knowledge of UK and European logistics industry.
- Experience and knowledge of telecoms markets and technology trends.
- Excellent good working knowledge of Microsoft platforms including outlook and Excel.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Sick pay
- Wellness programme
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- North Somerset, BS48 4DJ: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in North Somerset, BS48 4DJ



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