Digital Content Assistant

2 weeks ago


London, United Kingdom Heathrow Full time

Joining the Marketing & Digital Team at Heathrow isn’t just any job & Heathrow isn’t just any company. You’ll be working in one of our fastest & most exciting areas of growth, driving improvements to the passenger experience for millions of people every month. At Heathrow, there’s never a dull moment, with lots of wider opportunities for you to develop your career in the future. And you’ll be working with smart, passionate colleagues in a friendly values driven environment where you’re respected, encouraged to be yourself & supported to grow. Communications, Digital & Data are a key part of our passenger experience at Heathrow and a key focus area for us over the next 5 years. Our team manage all our passenger facing digital services, websites, apps, digital marketing, service, analytics & data, supporting passengers through their end to end journey. We are investing in new digital platforms and market leading technology to make Heathrow’s digital offer the best in the world. Heathrow is like a city - we manage train & travel services, apps, websites, a huge retail offering in our Terminals and much much more. There’s a whole breadth of roles where you can develop your skills including performance & social media marketing, customer relationships & engagement, design, content production, optimisation, product management, distribution, architecture, systems admin and data & analytics. We are growing faster than ever and are looking for talented marketing, digital & technical professionals to grow their careers with us. Come & join one of the busiest airports in the world and help us deliver Heathrow’s vision to give passenger’s the best airport service in the world.

**Your role will involve**:

- Responsible for analysing and documenting key drivers of website performance, including the impact of online marketing tactics, site changes, and events
- Provide monthly updates for stakeholders
- Create reports to track; content performance, recommendations for improvements, high-level analytics, and other digital channels' interactions with the website
- Contribute to the creation of improved processes and content plan

**These skills are essential**:

- Ability to interpret large quantities of data and form insights from the data
- Excellent attention to detail
- Experience using data analytics tools
- Creating reports and making effective presentations

**Ideally, you'll also have**:

- Be passionate about the aviation and travel industry

LI-HB1

LI-Hybrid



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