Product Advisor

5 months ago

Reading, United Kingdom Redland Mobility Full time

Redland Mobility is a leading provider of innovative mobility solutions, committed to enhancing the lives of individuals with unique mobility needs. With a strong focus on customer satisfaction, quality products, and exceptional service, we are seeking a passionate and skilled Product Specialist to join our team in Reading.

**Position: Product Specialist** **Location: Reading, United Kingdom** **Salary: £23,000 - 25,000 per year**

**Role and Responsibilities**:
As a Product Specialist at Redland Mobility, you will play a crucial role in providing expert guidance and support to our valued customers. Your main responsibilities will include:

- Demonstrating a comprehensive understanding of our diverse product range, including mobility scooters, wheelchairs, and adaptive accessories.
- Engaging with customers in a courteous and professional manner to understand their unique mobility needs and requirements.
- Offering tailored product recommendations and solutions that best fit the customer's lifestyle and preferences.
- Conducting informative product demonstrations to showcase features, benefits, and proper usage.
- Assisting customers in making informed purchasing decisions, providing detailed information about pricing, warranties, and available support services.
- Collaborating closely with the sales team to achieve team targets while maintaining a positive and supportive team environment.
- Staying updated on industry trends, product advancements, and competitor offerings to provide accurate and up-to-date information to customers.

**Requirements**:

- A valid UK driving licence is essential for this role.
- Exceptional interpersonal and communication skills to effectively connect with customers and team members.
- Empathetic and customer-focused approach, with the ability to understand and address unique mobility challenges.
- Previous experience in a similar role, ideally within the mobility, healthcare, or retail sectors.
- Strong product knowledge and the ability to quickly learn about new products.
- Self-motivated, proactive, and goal-oriented mindset.
- Strong organizational skills and attention to detail.
- Ability to work effectively both independently and as part of a team.
- Flexibility to work on weekends or during special events as required.

**What We Offer**:

- Competitive salary of £23000 - £25000.
- Comprehensive training on our product range and customer service techniques.
- Opportunity to make a meaningful impact on the lives of individuals with mobility needs.
- Supportive and collaborative team environment.
- Room for personal and professional growth within a dynamic industry.
- Employee discounts on our products and services.

**Application Process**:
If you are enthusiastic about improving the lives of others through mobility solutions, possess the required skills, and hold a valid UK driving licence, we would love to hear from you

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Free parking
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: Product Specialist - no experience necessary

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