E-commerce Executive

5 months ago


Birmingham, United Kingdom VOX Homeshop LTD Full time

An exciting opportunity has arisen for self-driven and highly motivated E-commerce executive to join our busy multi-channel online retail businesses.

Day to day responsibilities would include manage online sales on all platforms and develop those platforms to maximise online sales.

Maintaining and creating the listings our own website. Work with the sales/marketing team to create any promotions and advertising campaigns for all channels.

Computer skills essential, including previous experience in managing CMS (WordPress) Systems, specifically monitoring and maintaining eCommerce based stores (Woo-commerce).

Other computer related experience in software such as Microsoft Office (Word, Excel & Outlook)

Not essential but advantageous for the role would be experience in Blog/copy writing skill and image editing.

Role duties and responsibilities Include:

- Responsible for setting up and updating listings on our Amazon Seller Central
- Brand Management
- Competitor and price analysis
- Day-to-day management of our Amazon account including maintaining a Good Account Health Rating
- Occasionally answering enquiries from customers
- Daily inventory management
- Collate, analyse and interpret channel data to provide insights and help drive business decisions
- Support with the reporting and monitoring of channel performance
- Monitor customer experience, reviews and comments across selling platforms in order to provide solutions and drive improvements
- Support the e-commerce manager with any ad hoc duties as required

Skills and Experience:

- Online Retail (2 Years)
- Amazon Seller or Vendor Central (1 Year)
- Customer Service (1 Year)
- Linnworks or similar CMS (1 Year)
- Experience managing an eBay business account is desirable
- Experience with copywriting is desirable
- Solid knowledge of MS Suite - particularly Excel
- Interest in e-commerce, fashion and retail
- Understanding of product information management data is desirable

**Salary**: Based on experience - Up to £14ph

**Experience**:

- SEO: 2 years (preferred)
- Social Media Marketing: 2 years (preferred)
- Website Admin: 2 years (preferred)

**Job Types**: Full-time, Permanent

Work Remotely
- No

**Salary**: Up to £14.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 2 years (preferred)

Work Location: In person


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