Customer Service Assistant and Receptionist
5 months ago
**About Us**:
MedSpa Beauty Clinic is a leading provider of beauty and wellness services, specialising in advanced skincare treatments, body therapies, and aesthetic procedures. Our mission is to enhance the natural beauty of our clients while promoting self-care and confidence. We pride ourselves on delivering exceptional customer service in a serene and welcoming environment.
We are seeking a motivated individual to join our team as a Customer Service Assistant and Receptionist Apprentice. In this role, you will be the first point of contact for our clients, providing outstanding customer service and administrative support. You will have the opportunity to learn about various beauty treatments and skincare products while gaining valuable experience in a professional setting.
**Responsibilities**:
- Greet and welcome clients in a warm and friendly manner
- Answer phone calls, respond to inquiries, and schedule appointments
- Assist clients with product recommendations and bookings
- Maintain cleanliness and organization of the reception area
- Handle administrative tasks such as filing, data entry, and managing appointment schedules
- Collaborate with the team to ensure smooth clinic operations
- Learn about MedSpa's services and products to effectively assist clients
**Requirements**:
- Strong communication and interpersonal skills
- Excellent customer service attitude with a positive demeanor
- Ability to multitask and prioritise tasks in a fast-paced environment
- Basic computer skills and familiarity with office software
- Interest in the beauty and wellness industry
- Willingness to learn and grow within the role
**Benefits**:
- Hands-on training and mentorship from experienced professionals
- Opportunity to gain valuable experience in the beauty and wellness industry
- Competitive compensation package
- Discounted beauty treatments and skincare products
- Supportive and collaborative work environment
**Job Types**: Full-time, Apprenticeship
**Salary**: From £14,938.98 per year
**Benefits**:
- Employee discount
Flexible Language Requirement:
- English not required
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
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