Senior Digital Marketing Specialist

5 months ago


Norwich, United Kingdom Pivotal Full time

**About the role**

It is vital to have a client-first, results-driven mindset. You will be expected to deliver results for clients in a fast-paced, demanding environment, with an easy-going and knowledgeable team around you to support you. You’ll need to be confident in “hitting the ground running", but we’ll have your back.

This is a fantastic opportunity for a proactive and enthusiastic team player to join the fastest-growing Norwich agency and work with incredible clients, including household names such as Euronics, Red Dragon, Trusted Reviews, Lisa Angel, and more.

**Skills & Experience**
- Essential_
- Excellent communication skills are required to build client relationships, so previous experience working with clients or customers is essential.
- Excellent organisational skills: you can handle multiple projects across clients simultaneously, meeting various deadlines
- A willingness to learn and take ownership of your work, demonstrating a solid initiative
- With a keen eye for design, you will have previous experience using software such as Photoshop, Canva, Illustrator or Figma.
- You will have a creative mindset with a high level of attention to detail
- Excellent written English skills to produce engaging copy where required
- Desirable_
- Experience in a previous E-Commerce or marketing role (in-house or agency)
- Experience with other E-Commerce software/platforms such as Google Analytics, Shopify, Magento 2, Amazon, etc.
- A degree (or other relevant qualifications) in relevant fields such as Marketing, Creative Writing or Graphic Design
- Experience in other Marketing departments, e.g. Conversion Rate Optimisation, PPC, SEO, Affiliate marketing

**Key Responsibilities**
- Compiling visual, comprehensive reports and audits for clients to report on performance
- Regular meetings with clients and Account Strategists to discuss strategy
- Assisting across multiple marketing disciplines to grow and consistently add value to the Pivotal retention marketing offering

**Why Pivotal?**

Pivotal is a digital transformation agency that works with market-leading brands worldwide. We offer a range of digital solutions across websites, marketing, and logistics, and we’re growing rapidly. The marketing department has doubled in size and offerings over the last 18 months, and due to this growth, we’re hiring again

There are also opportunities to work alongside our other marketing areas, such as Conversion Rate Optimisation, Content, Paid Marketing and SEO.

Join us as a Digital Marketing Executive in our dog-friendly, vibrant city centre office and receive the following:

- Benefits package
- Collaborative and inclusive work environment
- Continuous learning and growth opportunities (dedicated development days)
- 20 days holiday allowance, with a day accrued each year of service
- Paid day off for birthdays
- Dog-friendly office
- Beer Fridays
- Team building events
- The Yard Coffee discount
- And more

*Please note: This is a mainly office-based role, and we are looking for applicants local to Norfolk, UK*



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