Netreach and Online Harms Case Worker

2 months ago


Liverpool, United Kingdom Changing Lives Full time

**About us**

Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.

Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.

Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.

**About the Service - Women and Children's Services**

We understand that women and girls have experiences which are different to men and can experience vulnerabilities that are specific to their gender. Childhood abuse and domestic abuse are common features in the lives of the women we support which impact on their health and wellbeing. Underpinning all our services is an in-depth understanding of trauma and a focus on recovery, resilience and community integration.

**About the Job**

**Within this role you will be expected to;**
- To promote the service to external agencies and promote good practice with regards to Online Harms.
- Provide one to one support using an assertive outreach style of working, promoting choice, well-being and the protection of all individuals.
- Recognise indications of risk such as substance misuse and domestic violence, and work in partnership with specialist external providers to reduce the risk of harm and abuse. This will include developing close partnerships with Police, Social Care, third sector agencies and other online support services.
- Working with individuals and relevant agencies to identify triggers that cause crises and supporting management of these triggers to minimise further crises.
- Support individuals to access online specialist groups, sexual health resources, emotional support and any other relevant community support.
- To increase awareness about health including sexually transmitted infections by providing appropriate support to help individual’s access sexual health clinics.
- Collect local demographic data on trends and insights via online platforms, websites and forums

**Other expectations/requirements;**
- This is a hybrid role with the expectation that you will work from the Red Umbrella office space (L6) and in the community at least 3 days per week (Monday - Friday) with the opportunity to also work from home 2 days, at the managers discretion.
- A full UK driving license with access to your own vehicle is required for this role - you will be expected to support individuals in the community which will involve supporting them to appointments and outreach


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