Client Enagagement Executive
4 days ago
NicheCom is the UK’s leading provider of property marketing services and one the few agencies that can produce professional photography, floorplans and EPCs from a single visit. Furthermore, we have specialist in-house team dedicated to all client design and print requirements, providing a one-stop-shop for all marketing needs.
Due to expansion the we are searching for an additional Client Engagement Executive to join the Team.
**Core responsibilities and accountabilities**
- Update and maintain our CRM system
- Target existing clients, lapse clients and new clients with bespoke marketing messages
- Facilitate CRM campaigns, follow up on targets and generate leads for Area Directors
- Managing new client on-boarding and implementation process
- Subject Matter Expert**, **organise and deliver training to clients either in person or remotely
- Continuous monitoring of new client/branch order activity
**Other responsibilities**
- Assisting A.D on identifying initial solution requirements through discovery sessions with clients
- Assisting A.D on scoping and pitch/proposal activity
- Liaise with team members with the on-boarding of new clients.
- Liaise with Marketing Manager to help develop and deliver our marketing strategy
- Liaise with A.D to assist with regional development and escalate complaints where appropriate
- Liaise with Head of IT on feedback and enhancements
- Supplying Marketing Manager with monthly blog ideas/content
**Scope and range of role**
Regional client development and growth, mainly dealing with clients and branches at various levels. Working closely with, Area Director, Operations Manager, Training & Development Manager and Marketing Manager.
Work remotely
- Yes
**Job Types**: Full-time, Permanent
**Salary**: £28,000.00 per year
Additional pay:
- Performance bonus
**Benefits**:
- Company car
- Company events
Schedule:
- Holidays
- Monday to Friday
COVID-19 considerations:
Operating a Covid Policy
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