Client Enagagement Executive

4 days ago


Banbury, United Kingdom Nichecom Full time

NicheCom is the UK’s leading provider of property marketing services and one the few agencies that can produce professional photography, floorplans and EPCs from a single visit. Furthermore, we have specialist in-house team dedicated to all client design and print requirements, providing a one-stop-shop for all marketing needs.

Due to expansion the we are searching for an additional Client Engagement Executive to join the Team.

**Core responsibilities and accountabilities**
- Update and maintain our CRM system
- Target existing clients, lapse clients and new clients with bespoke marketing messages
- Facilitate CRM campaigns, follow up on targets and generate leads for Area Directors
- Managing new client on-boarding and implementation process
- Subject Matter Expert**, **organise and deliver training to clients either in person or remotely
- Continuous monitoring of new client/branch order activity

**Other responsibilities**
- Assisting A.D on identifying initial solution requirements through discovery sessions with clients
- Assisting A.D on scoping and pitch/proposal activity
- Liaise with team members with the on-boarding of new clients.
- Liaise with Marketing Manager to help develop and deliver our marketing strategy
- Liaise with A.D to assist with regional development and escalate complaints where appropriate
- Liaise with Head of IT on feedback and enhancements
- Supplying Marketing Manager with monthly blog ideas/content

**Scope and range of role**

Regional client development and growth, mainly dealing with clients and branches at various levels. Working closely with, Area Director, Operations Manager, Training & Development Manager and Marketing Manager.

Work remotely
- Yes

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00 per year

Additional pay:

- Performance bonus

**Benefits**:

- Company car
- Company events
Schedule:

- Holidays
- Monday to Friday
COVID-19 considerations:
Operating a Covid Policy


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