IT Support Engineer

3 weeks ago


Manchester, United Kingdom Transition Partners Full time

Transition Partners currently have an exciting opportunity for an IT Support Engineer to work within one of our key client’s End User Services team working on both project and support work streams, providing input to technical design, implementation andboth remote and hands-on technical support capabilities.

Are you looking for an opportunity to join an organisation that is currently experiencing exponential growth?

Have previous experience in an IT Support Engineer role?

Are you looking to grow and gain more exposure on taking the lead on projects.

Hybrid, Manchester 3 days in the office

**Responsibilities will include;**
- **Operating within a team of IT Support engineers in the design, build and provision end-user laptops/desktops and associated software, voice and video hardware and mobile devices**:

- **Respond to IT incidents assigned, perform incident resolution or when needed, escalation to the appropriate team**:

- **Support of users throughout the business at all levels including executives - Support the deployment of Windows upgrades (current 10 to 11) as part of our evolving user endpoint strategy**:

- **Execute software installation and deployment to end user systems**:

- **Ensure security and policy compliance while performing technical tasks**:

- **Maintain currency of all technologies through updates and patching to defined cycles**:

- **Contribute to technical documentation, knowledge/training articles, procedures & process definitions**

**Key skills**:

- **Device Management (MDM administration - WS1/InTune)**:

- **O365 support and administration**:

- **Active Directory administration experience**:

- **Group Policy support and administration**:

- **Windows 10/11 OS administration and support**:

- **Anti-Virus administration and support (preferably MS Defender)**:

- **Any experience around Mac’s/ MacOS in an enterprise would be beneficial**

**Expiry Date; 30/11/2021**

**We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database and contact you. We may contact you from time to time about otherrelevant roles. Your personal information will be securely held.


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