Customer Assistant

2 weeks ago


Belfast, United Kingdom Citi Sales Partners Full time

We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing exceptional customer service and support to our clients. This role requires excellent communication skills, the ability to upsell products and services, and strong time management skills.

**Responsibilities**:

- Greet customers in a friendly and professional manner
- Assist customers with inquiries, product selection, and purchases
- Up sell additional products or services to enhance the customer experience
- Provide accurate information about products, pricing, and promotions
- Handle customer complaints or concerns with empathy and resolve issues promptly
- Collaborate with team members to achieve sales targets and improve customer satisfaction

**Skills**:

- Strong communication and interpersonal
- Excellent phone etiquette and ability to communicate effectively over the phone
- Strong organizational skills to prioritize tasks and manage time efficiently
- Ability to work in a fast-paced environment while maintaining attention to detail

**Salary**: From £24,973.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Belfast: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 04/04/2024


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