Receptionist - Full Time

1 month ago


BartonuponHumber, United Kingdom Central Surgery Full time

**We Reserve the Right to Close This Advert Before the Deadline if We Receive a High Volume of Applicants**

**Reception Duties**

Answering calls and assisting patients in accessing the appropriate clinician/service

Check in patients and direct them on arrival to the surgery

Assist patients with any quires in an efficient and effective manner

Receive, record and direct messages when appropriate

Present patients with appropriate requested paperwork and forms ensuring identification is checked

Call Handling

Receive calls in a timely and professional manner

Contact patients to make routine appointments

Ensure patient security and confidentiality at all times

Administrative Duties

Register new patients to the practice

Update patients contact details

Receive, check and print prescription requests

Deduct patients as needed

Processing requests

Preparing letters to patients

To assist with the scanning of patient related documents

Completing tasks requested by clinicians or other administrators

Assist with posts on surgery website and social media

Daily Procedures

Opening and Locking up at the beginning and end of the day

Ensure reception area is fully prepared for opening

Keep a clean and tidy workspace

Take part in regular and effective sanitising/cleaning of the reception area and workspace

**General**

Ensure patient confidentiality is maintained at all times.

Act as GP chaperone should it be requested

Attend reception and team meetings and any further training scheduled

Abide by company policies and procedures set out

Adhere to FLS and H&S procedures

**Salary**: £10.67 per hour

Schedule:

- Monday to Friday
- Weekend availability

COVID-19 considerations:
Patients required to wear masks. Hand gel available

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Receptionist: 1 year (preferred)

Work Location: In person

Application deadline: 03/07/2023
Reference ID: Reception June 2023



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