Receptionist - Full Time
1 month ago
**We Reserve the Right to Close This Advert Before the Deadline if We Receive a High Volume of Applicants**
**Reception Duties**
Answering calls and assisting patients in accessing the appropriate clinician/service
Check in patients and direct them on arrival to the surgery
Assist patients with any quires in an efficient and effective manner
Receive, record and direct messages when appropriate
Present patients with appropriate requested paperwork and forms ensuring identification is checked
Call Handling
Receive calls in a timely and professional manner
Contact patients to make routine appointments
Ensure patient security and confidentiality at all times
Administrative Duties
Register new patients to the practice
Update patients contact details
Receive, check and print prescription requests
Deduct patients as needed
Processing requests
Preparing letters to patients
To assist with the scanning of patient related documents
Completing tasks requested by clinicians or other administrators
Assist with posts on surgery website and social media
Daily Procedures
Opening and Locking up at the beginning and end of the day
Ensure reception area is fully prepared for opening
Keep a clean and tidy workspace
Take part in regular and effective sanitising/cleaning of the reception area and workspace
**General**
Ensure patient confidentiality is maintained at all times.
Act as GP chaperone should it be requested
Attend reception and team meetings and any further training scheduled
Abide by company policies and procedures set out
Adhere to FLS and H&S procedures
**Salary**: £10.67 per hour
Schedule:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Patients required to wear masks. Hand gel available
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Receptionist: 1 year (preferred)
Work Location: In person
Application deadline: 03/07/2023
Reference ID: Reception June 2023
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