Shop Assistant

4 weeks ago

Chelsea, United Kingdom British Red Cross Full time

**Job Title: Shop Assistant**

**Job Location: Kensington & Chelsea**

**Salary: £23,064 per annum, pro rata (inclusive of Inner London weighting)**

**Hours: 14 or 21 per week**

**Contract Type**:
**Permanent**
- Are you a retail superstar who is passionate about helping make a difference?_

The British Red Cross is looking for a dynamic
**Shop Assistant** to join our friendly charity shop team in our
**Kensington**
**& Chelsea**
**shop**
**.** This is a fantastic opportunity to enhance your retail skills whilst contributing to our cause of helping people in the local community, across the UK, and abroad.
- "I'm not delivering to a profit target to enhance someone's personal wealth - I'm making a real, visible contribution to supporting the work of my chosen charity"_
- **Joanne, Regional Retail Manager**

***

**A day in the life of a Shop Assistant will involve**:

- In this hands-on role, you will support the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
- From working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.
- You will help to create a brilliant shopping environment and provide an excellent customer experience in store.
- You will help to create a brilliant shopping environment and provide an excellent customer experience in store.
- Working on the shop floor, you will be the first point of contact for our customers, operate the till, and create eye-catching displays.
- Behind the scenes, you will be responsible for sorting stock and preparing items for display.

**To be a successful**
**Shop Assistant**
**, you’ll need**:

- You have previous experience of working in a retail environment and are confident with cash handling duties
- You're a strong communicator who thrives on delivering excellent customer service and enjoys meeting lots of different people
- You're commercially savvy who understands the importance of hitting targets
- Understand and anticipate each customer's needs and delight them with the service provided

The
**closing**

**In return for your commitment and expertise, you’ll get**:

- **Holidays - **You’ll get 36 days annual leave (including bank holidays) and the option to buy an additional 5 days leave.
- **Pension scheme - **We offer up to 6% contributory pension.
- **Flexible working -** We will do what we can to make sure you work in a way that suits you
- **Learning & Development Opportunities - **We are one of the UK’s largest charities and have a wide range of career opportunities. We also provide comprehensive learning opportunities for staff to develop themselves.
- **Discounts - **You’ll have access to brilliant discounts through the Blue Light Discount Card and our own employee benefits platform.
- **Wellbeing Support -** Staff wellbeing is always priority. You’ll have access to mental health and wellbeing support.
- **Team Working -** You will be working as part of a team that is supporting our mission of helping people in crisis.
- **Cycle2Work - **The cycle to work scheme enables you to lease a bicycle.
- **Season ticket loan -** We offer an interest free loan to buy a season ticket for travel between home and work.
- At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network._

**_Connecting human kindness with human crisis_

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