Service Lead- Governance

6 months ago

Morecambe, United Kingdom FCMS Full time

We are a dynamic organisation, committed to sustaining our organisational longevity and doing the very best for the people that we serve (both patients and staff). This means not accepting the status quo and questioning whether we can do things differently and better at every opportunity. Ideally you will already have a knowledge of healthcare systems and services alongside the ability to lead and implement projects with enthusiasm, maintain effective working relationships both internally and externally via well-honed relationship management skills and be able to maintain a calm and balanced outlook whilst under pressure. Key duties: The recording of complaints and incidents alongside the escalation of these to ensure any lessons learnt are disseminated to all members of the team and the wider system.

Ensure that lessons learned from complaints, incidents etc are maintained to a high standard, developing systems to ensure that services run smoothly, by having well planned and organised administrative systems and processes in place. Work with the clinical manager to support local governance meeting eg agendas and papers and in clinical audit administratively. Provide comprehensive governance administrative support to the Clinical Manager To be the central point of contact for Lancs Governance and maintain relationships across the service, ensuring the development and maintenance of efficient and effective complaints procedures. Contribute to designated governance meetings where the information may be complex and sensitive, taking, and transcribing minutes.

Attend wider FCMS organisational governance meetings as required to update Ensure all confidential correspondence, reports and other documentation are produced to a high standard and delivered when expected, working with the clinical manager Manage governance meetings across the business unit, face to face and virtual ensuring all meetings are serviced efficiently and effectively within agreed timeframes. Including but not limited to the high quality, accurate and timely production of: Meeting invites and collating apologies Provide assurance for task and audits responsible for Coordinate the collection and distribution of information Accurate and timely production of minutes Updating action logs, and chasing them up Keeping distribution and contact lists up to date Attending clinical guardian group reviews and meetings as needed Develop and implement local administrative policies and procedures, suggesting changes to improve the business unit protocols Provide processes and procedures to ensure task can be carried out in your absence. Work with other governance staff from across the organisation. Complete PSIRF training and help to implement across the organisation GENERAL: Be credible at all times whilst upholding our values To organise own daily workload and prioritise accordingly To be highly organised with an eye for detail when dealing with complex work schedules and arrangements Participate in holiday/sickness cover where agreed with the clinical manager Comply with FCMs policies and procedures applicable to this post Adhere to Health and Safety policies and be mindful of the welfare of other people, following safe working practices Undertake any other ad-hoc duties as required and agreed with the Clinical Manager.

  • Governance Service Lead

    5 months ago

    Morecambe, United Kingdom FCMS NW Full time

    Do you have Governance and quality experience? Our Morecambe Team is looking for a Governance Lead! - Contract - Permanent - Hours - Full-time - Location - Morecambe Health Centre, Hanover Street, Morecambe, Lancashire, LA4 5LY - Salary - £28,407- £31,000 per annum - depending on experience Take a look at the services we provide in Doncaster: Urgent Care...

  • Governing Body Adviser

    5 months ago

    Morecambe, United Kingdom Lancashire County Council Full time

    Salary £25,979 -£29,777 Per annum | Permanent, Part Time, 19 hours per week | Governor Services | Pro Rata **International Sponsorship **- this role is **not **open to international sponsorship **School Governing Body Advisor **(Hybrid & Term-time) **We are currently recruiting ** **A School Governing Body Advisor **to work within **Governor Services...

  • Governing Body Adviser

    6 months ago

    Morecambe, United Kingdom Lancashire County Council Full time

    Salary £25,979 -£29,777 Per annum | Permanent, Part Time, 19 hours per week | Governor Services | Pro Rata **International Sponsorship **- this role is **not **open to international sponsorship **School Governing Body Advisors **(Hybrid & Term-time) **We are currently recruiting ** **2 x School Governing Body Advisors **to work within **Governor...

  • Governing Body Adviser

    5 months ago

    Morecambe, United Kingdom Lancashire County Council Full time

    Salary £25,979 -£29,777 Per annum (Pro Rata) | Permanent, Part Time, 19 hours per week, term-time only | Governor Services | Lancaster, Fylde, Wyre & Preston **International Sponsorship **- this role is **not **open to international sponsorship **School Governing Body Advisor **(Hybrid & Term-time) **This position is part time and term time only, please...

  • Resident Services Coordinator

    3 days ago

    Morecambe, Lancashire, United Kingdom Lancaster City Council Full time

    About the Job: Lancaster City Council is looking for a Resident Support Officer to join their team in supporting residents across the district. This role involves administering the Household Support Fund, providing updates on applications, and signposting individuals to other support services. You will work closely with the Customer Services Team to ensure...

  • Public Service Operative

    2 weeks ago

    Morecambe, Lancashire, United Kingdom Lancaster City Council Full time

    About the RoleLancaster City Council is seeking a reliable and self-motivated individual to assist in delivering essential services.The successful candidate will be part of a team responsible for maintaining the cleanliness of Lancaster's streets, parks, and open spaces.Key Responsibilities:Emptying litter bins in a designated areaAssisting with fly tipping...

  • Training Administration Lead

    6 months ago

    Morecambe, United Kingdom EDF Limited Full time

    Are you customer focused and are energised by helping, and guiding others, are you well organised and have an eye for detail, can you lead a team of dedicated professionals, if so, we have an exciting opportunity to join us as our Training Administration Lead at our Heysham 1 Station. **The Opportunity** The Training Administration Lead oversees the...

  • Service Support Officer

    6 months ago

    Morecambe, United Kingdom Lancaster City Council Full time

    **The Role** Supporting the work of the supported housing improvement programme (SHIP) multi-disciplinary team. The team are tasked with scrutinising all aspects of supported housing provision to ensure it provides value for money, good quality accommodation and support service. The post holder is responsible for providing a full range of administrative...

  • ADHD Nursing Position

    4 days ago

    Morecambe, Lancashire, United Kingdom Service Care Solutions Ltd Full time

    Job DescriptionWe are looking for an experienced Mental Health Specialist to join our team at Service Care Solutions Ltd. As a Specialist ADHD Nurse, you will be responsible for providing high-quality care and support to individuals with ADHD.About UsService Care Solutions Ltd is a leading healthcare recruitment agency specialising in connecting dedicated...

  • Office Services Administrator

    5 months ago

    Morecambe, United Kingdom Equans Full time

    **Requisition ID**: 54891 **Domain**: Support Services/Customer Services and Administration **Contract type**: Permanent **Schedule**: Full-Time **EQUANS is looking for an Office Services Administrator to join our team based in Heysham Nuclear **PowerStation** on a permanent basis. This is a full time role working 37 hours per week. On offer is a...

  • Office Services Administrator

    5 months ago

    Morecambe, United Kingdom Equans Full time

    **Requisition ID**: 54891 **Domain**: Support Functions/Admin Support **Contract type**: Permanent **Schedule**: Full-Time **EQUANS is looking for an Office Services Administrator to join our team based in Heysham Nuclear **PowerStation** on a permanent basis. This is a full time role working 37 hours per week. On offer is a competitive salary and...

  • Mental Health Specialist

    3 days ago

    Morecambe, Lancashire, United Kingdom Service Care Solutions Ltd Full time

    About the RoleAt Service Care Solutions Ltd, we are seeking a skilled and dedicated Mental Health Specialist to join our team. As a Specialist ADHD Nurse, you will be responsible for progressing young people through the ADHD assessment pathway.Key Responsibilities:Deliver high-quality care and support to individuals with ADHD.Work collaboratively with...

  • Customer Services Advisor

    6 months ago

    Morecambe, United Kingdom Lancaster City Council Full time

    **The Role** Do you love working in a busy, customer focused environment? Do you love being part of a team? Do you like to make a difference to our residents’ lives? Can you work at pace with great accuracy? Do you love engaging with people to provide help, advice, and support? If so, this job could be for you. This role is to join a busy customer...

  • Autism Lead

    5 months ago

    Morecambe, United Kingdom Specialist Care Team Full time

    Autism Lead / Practitioner - Social Care - **Location: Lancaster/Morecambe**: - Company phone We are looking for an Autism Lead to help manage our bespoke and small-scale autism service. You may be currently working in social care with experience in and knowledge of Autism. We work alongside the NHS teams in delivering services, helping people to live as...

  • Service Consultant

    4 weeks ago

    Morecambe, Lancashire, United Kingdom Vantage Toyota Full time

    Exciting Opportunity at Vantage ToyotaWe are seeking a highly skilled Service Consultant to join our team at Vantage Toyota in Morecambe. As a Service Consultant, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key Responsibilities:Provide expert advice on vehicle...

  • Lead Environmental Enforcement Officer

    3 weeks ago

    Morecambe, United Kingdom Lancaster City Council Full time

    Working within the Environmental Protection Team you will deal with an interesting range and varied scope of day-to-day work activities taking action to address anti-social behaviour and enviro-crime. You will carry out investigations into complaints relating to waste and other environmental related offending. You will plan and implement interventions to...

  • Service Consultant

    4 weeks ago

    Morecambe, Lancashire, United Kingdom Vantage Skoda Full time

    Unlock Your Potential with Vantage SkodaWe are seeking a highly skilled Service Consultant to join our team at Vantage Skoda in Skoda Morecambe. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the highest standards of workmanship.Key Responsibilities:Provide expert advice to customers on vehicle...

  • Lead Care Coordinator

    2 weeks ago

    Morecambe, Lancashire, United Kingdom Specialist Care Team Full time

    Job DescriptionRole Summary:We are seeking a highly motivated and compassionate Lead Care Coordinator to join our team at Specialist Care Team. This is an excellent opportunity for individuals who are passionate about delivering high-quality care and supporting the growth and development of their colleagues.About the Role:The Senior Support Specialist will...

  • Service Advisor

    5 months ago

    Morecambe, United Kingdom Cox Motor Group Full time

    **Service Advisor - OTE £25,500 - £27,500 per annum** **Working hours: 42.5hours per week Monday - Friday, alternative Saturdays** An excellent opportunity for an experienced Service Advisor with the drive and enthusiasm to push the business forward. Working in the small but friendly and passionate team you will have the opportunity to develop your...

  • Autism Lead

    5 months ago

    Morecambe, United Kingdom Specialist Care Team Full time

    Autism Lead / Practitioner - Social Care - **Location: Lancaster/Morecambe**: - Company phone and laptop We are looking for an Autism Lead to help manage our bespoke and small-scale autism service. You may be currently working in social care with experience in and knowledge of Autism. We work alongside the NHS teams in delivering services, helping people...