HR and Payroll Operations Apprentice

7 months ago


Bristol, United Kingdom Loungers Ltd Full time

**About us**

Loungers is a substantial and growing operator in the UK hospitality sector, operating over 230 sites in England and Wales across three distinct but complementary brands, Lounges, Cosy Club, and Brightside. Founded in 2002 by three friends who wanted to create a neighbourhood café-bar that they would want to go to, the Group is now the only growing all-day operator of scale in the UK and has consistently outperformed the wider UK hospitality sector over the past three years. Despite being the fastest growing café/restaurant group in the Country, Loungers has retained its entrepreneurial spirit and quirky ‘Loungey’ local community atmosphere.

**The role in a nutshell**

As the HR and Payroll Operations Apprentice your role will be to support the People and Payroll team, working alongside our Head of People and Head of Payroll. Day to day, you will provide an efficient and streamlined service to the business with regards to all things People and Payroll operational administration tasks, as well as managing the current and longer-term accuracy of employment records.

In this role you will have the opportunity to gain experience across the full life-cycle administration of employees, ad-hoc HR and payroll projects and ensuring all employees are communicated with updates to their employment details in a smooth and timely manner.

**Getting into the detail**
- You will provide administrative support between the People & Payroll teams in the form of a shared service.
- Ensuring end-to-end administration associated with the lifecycle of an employee is managed and that documentation is stored securely.
- Making sure that existing information held in the HR Module on is up to date and accurate for all employees, including supporting with logging of salary changes, promotions, leavers, terminations etc.
- Assisting in monitoring and reporting of seasonal workers, including actioning status changes as well as holiday accrual.
- Ensuring compliance with all relevant regulations and policies.
- Maintaining confidentiality at all times and ensure that letters or forms do not breach data protection legislation.

**What you’ll bring**
- Experience in a hospitality environment is preferred but not required.
- Experience of admin and process improvement.
- Working knowledge in systems, ideally Microsoft Teams, Office, specifically ability to produce and manipulate excel reports.
- Flexibility to be able to work outside of office hours on occasion and when needed.
- Good understand of GDPR regulations and ability to translate into daily working practices.
- A flexible and professional approach to work, with the ability to maintain confidentiality when handling sensitive personal data.
- Demonstrable professional approach with the ability to work quickly, flexibly, and accurately in a dynamic, and changing environment.
- Good written and verbal communication skills, with ability to interact with a range of stakeholders at all levels.

**What’s in it for you?**

In return for everything you can bring to us, we can offer you an exciting and challenging role as part of the People team. We have a culture that welcomes individuality and there will be undoubted opportunities to develop your career in an entrepreneurial and fast-growing business.
- Fun office in the centre of Bristol
- A culture that appreciates ideas and celebrates individuality
- Founder-led business - we might have 230 sites, but we still maintain an entrepreneurial spirit through everything we do
- 50% off food at all Lounges, Cosy Clubs and Brightsides
- 10% bonus
- Pension contribution
- 24/7 mental health support
- Amazing events including LoungeFest - our annual company festival - Christmas parties and more
- We want to work with nice people so if you want to work hard, have fun and be part of the Loungers ride, we’d love to have you.

**Job Types**: Permanent, Full-time

**Salary**: £17,500.00-£20,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free or subsidised travel

Schedule:

- Monday to Friday

Supplemental pay types:

- Loyalty bonus
- Performance bonus

Ability to commute/relocate:

- Bristol, BS1 1SE: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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