Radiotherapy Support Worker

3 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 2

**Main area**
- Support worker

**Grade**
- Band 2

**Contract**
- Permanent

**Hours**
- Full time
- Part time

37.5 hours per week (Mon - Fri with occasional weekend working opportunities)

**Job ref**
- 164-5403370

**Site**
- Radiotherapy Department, City Hospital,

**Town**
- Nottingham

**Salary**
- £22,383 pro rata

**Salary period**
- Yearly

**Closing**
- 04/08/2023 23:59

Job overview

Working in the radiotherapy department at Nottingham City Hospital as a support worker allows you to meet a wide variety of people and have a varied job role. The radiotherapy centre at NUH provides cancer care to patients from across Nottinghamshire and beyond.

Below are a few of the duties and this will suit someone who is outgoing and has a good manner with patients and their families.

You will work with a fantastic team of people across the department to deliver excellent care for our patients.

Main duties of the job

Work as a clinic support worker in the radiotherapy clinics.

Work as part of the receptionist team providing a front line face to face and telephone contact point for patients, visitors, carers and staff as and when required.

Assist with the care of patients as requested by the radiographers

Escort patients and carers/relatives across the whole campus and between the Radiotherapy Centre and South Radiotherapy Department using wheelchairs, trolleys and motorised vehicle.

Prepare patient related paper-work on behalf of the radiographers.

Arrange transport for patients by liaising with the ambulance service.

Be aware and understand the need for patient confidentiality at all times, including compliance with the Data Protection Act and the Access to Health Records Act.

Carry out errands between departments, collect documents from across the City Campus, answer telephones and take messages.

Provide basic information in response to patient and carer queries. Referring to a more senior staff member if required.

A full set of duties can be found in the job description attached.

Working for our organisation

The radiotherapy team consists of many different staff groups from the admin team, support workers, physicist, radiographers and doctors. We all work together for the benefit of the patients.

This is a busy environment but supportive environment to work in and will suit someone who wants to work as part of a team.

In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.

Detailed job description and main responsibilities

To undertake clerical and reception duties providing a front line face to face and telephone contact point for the Radiotherapy Department

To support the oncology doctors in the radiotherapy clinics

To act as a chaperone and provide support for the patients in our care

To escort patients and their carers around the City Hospital campus (including driving an internal electric vehicle)

To comply with ISO 9001 quality system for the Radiotherapy Department

To provide comprehensive administrative and clerical support to the Radiotherapy Department

Further details can be found in the attached job description

Person specification

Commitment to Trust Values and Behaviours

Essential criteria
- Must be able to demonstrate behaviours consistent with the Trust’s “We are here for you” behavioural standards

Training & Qualifications

Essential criteria
- GCSE in Maths and English (grade C and above) or equivalent or NVQ 2 in administration
- Willingness to learn new skills

Desirable criteria
- ICT qualifications
- Hospital ICT systems experience

Experience

Essential criteria
- Previous experience in a healthcare setting

Desirable criteria
- Able to work as part of a team in a busy, challenging environment

Communication and relationship skills

Essential criteria
- Demonstrate ability to pass accurate messages to patients, carers, visitors and all levels of staff in a clear concise manner
- Friendly and approachable team player

Desirable criteria
- Team working experience

Physical skills

Essential criteria
- Able to Walk moderate distances, daily
- Able to push patient trolleys and wheelchairs, daily
- Has computer and keyboard skills
- _________________________________________

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential inte

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