Technical Specialist I

Customer Service Administrator

NSF International is a growing global public health and safety organization. Our mission is to protect and improve human and planet health by enabling safe food, clean water and life-enhancing health technologies and products for millions of people around the world. We do so by developing standards, testing, auditing, certifying, and providing advisory services to clients in the food, water, health sciences and consumer industries.

Our nearly 3,000 employees provide services in over 180 countries through many of our global offices, at our 35,000 client sites, from home offices and in state-of-the-art laboratories.

We’re growing fast and expanding into new areas such as sustainability and digital. And that’s where you come in. Come join a team that makes a difference in the world.

Description

Our Agriculture department audit and certify around 35,000 farms each year against a number of scheme owner standards. We pride ourselves on our customer service and our integrity. We’re growing fast, and that’s where you come in.

To further ensure and grow our Supply Chain/Agriculture business, we are currently looking for an **Customer Service Administrator** to join our team. This role will involve providing administrative support and delivering great customer service to new and existing customers, ensuring quality documentation, and professional communications in a timely and friendly manner.

**What you will be doing**:

- Issuing certificates to customers
- Providing administrative help on production of reports and loading onto IT systems
- Gathering relevant information from customers to load onto IT systems
- Maintaining and updating databases

Qualifications
- Previous administrative experience
- Customer focused taking pride in delivering great customer service
- Happy to help people both internally and externally - Flexible and adaptable
- Calm and confident approach when dealing with challenging situations and customers
- A high level of accuracy and attention to detail
- A methodical and logical approach with good problem-solving skills
- Good interpersonal skills with an ability to work on own initiative
- The ability to plan work and meet deadlines

**What NSF can offer you**:
You will be joining a great team of hard-working individuals who will quickly help you to become one of them. You will be given the opportunity to lead on certain projects and thus the chance to prove your ability to progress up the career ladder in this global company.

With a dedicated technical manager in your area, and their capacity to impart knowledge, your knowledge of food production in the UK will be greatly enhanced.

For more information on what NSF can offer you, please watch

Work Classification: Hybrid

Job: General Administration

Primary Location: GB-GB-Long Hanborough

Schedule: Full-time

Requisition Title:Technical Specialist I

Job Number:FDS2550