Business Support Exe

3 weeks ago


Stanley, United Kingdom Harlands Accountants LLP Full time

As a Harlands Business Support Executive, you will be responsible for helping clients in the North East and beyond to build a better businesses. You will be joining Harlands at a very exciting time: although we are a relatively small team of 25+, we are en route to implementing a strategy that ensures Harlands is one of the greatest places to be.

At Harlands, our Mission is to constantly evolve the role and perception of an Accountant and we are looking for people who are passionate about just that.

**As an Business Support Executive, a typical day might include**:

- Onboard a new client
- Liase with clients and build relationships, gather data and answer queries via all communication methods
- Support a team member in completing assignments
- Maintaining accurate records
- Communicating internally across all teams to ensure we provide a good business support.

**This role might be for you if**:

- You want to part of a business that has a clear mission and vision
- You like making an impact - one of our key performance indicators is our clients growth
- You enjoy having a large amount of autonomy and flexibility. You will largely be required to manage your own workload
- You enjoy learning, problem solving and thinking outside the box
- You are comfortable challenging colleagues and customers respectfully in order to get the best outcome
- You enjoy being part of a team
- You are results focussed

**Personal Development**
Alongside monthly 1-2-1s & regular performance reviews, you will receive internal and external support to hone your skills. A minimum CPD hours are set to accomplish throughout the year to develop you in your role and future.

Study support will be available.

**What else?**
Every member of our team is key in executing our exciting yet ambitious growth strategy. Two key ways you would be involved in this:

- Working groups are a key way for us to implement large projects. You will have the opportunity to chair, project manage or plan key projects alongside your team mates.
- You will also attend weekly huddles of which the purpose is to share financial and non-financial performance of the business. Some of our company performance measures are Gross Profit, Net Promoter Score and Gross Value.

**Some essentials**
- A minimum of two years’ experience within a professional service office environment - working towards qualification (AAT/ACCA)
- Competent and enjoy using a range of technology & software such as Outllook, Excel and Xero
- Problem solving mentality
- Enjoy a fast paced environment

**Job Types**: Full-time, Permanent

Pay: £21,000.00-£27,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Accounting: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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