Customer Service Representative

1 day ago


Preston, United Kingdom Regional Recruitment Professional Services Ltd Full time

Job Title: Customer Service Representative

Location: Remote

**Salary**: £19,000 - £20,000

Type: Full-Time, Permanent

Start Date: Immediately (flexible for notice periods)

We are hiring for a German speaking Customer Service Representative that has experience in resolving customer account issues. This is a remote working position where you will be responsible for acquiring outstanding payments from customers.

Duties of a Customer Service Representative

In this role you will be working in the customer service department to ensure all financial payments are made on time. Reporting to the customer service manager, you will be responsible for:

- Managing customer accounts
- Agreeing payment solutions with customers
- Maximising payments made

Skills and experience of a Customer Service Representative

As a Customer Service Representative, you need to have the following:

- Experience of working in a customer service environment
- The ability to communicate fluently in German
- Strong Microsoft Excel knowledge
- A sharp eye for detail

It would be beneficial to the Customer Service Representative role if you also had:

- Strong negotiating skills
- Knowledge of a banking background
- Excellent written and verbal communication skills in both German and English

What the client offers a Customer Service Representative

This client offers:

- Fully remote working position
- Monthly bonus opportunity
- Equipment if required
- Access to Perkbox - Discounts to restaurants, retail stores, health clubs and supermarkets
- Progression opportunities
- So much more

About the Client

Our client is a company that works with major blue chip companies in the UK with a global presence who are looking for a German speaking Customer Service Representative to join their team on a permanent basis.

Next Steps:
About Regional Recruitment Services - A Recruitment Agency in Leicester.

This position is advertised by Regional Recruitment Services Ltd, an award-winning independent recruitment agency that has been operating since 2008. We offer permanent, temporary and contract jobs within the Commercial, Construction, Industrial and Engineeringsectors. To view all of our positions available throughout the United Kingdom, please visit our website (regionalrecruitment.co.uk).



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