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Sales Support Advisor

2 months ago

Kidderminster, United Kingdom Pertemps Network Group Full time

**Job Description**:
**Sales Support Co-ordinator**

**Salary: £22,000.00 per year**

**Kidderminster - Permanent Position**

We are always looking for ambitious, enthusiastic, motivated people to join this growing concern based just outside Kidderminster, a brand-new opportunity to join a growing team where you will show your flair in support of the sales team. A very open-minded company so, whether you're just at the start of your career, or have "bags" of experience, we want to hear from you

**Overall purpose**:
To support the Sales Office department including dealing with external and internal contacts to process Sales Orders and together with the Sales order team handle any queries / issues that may arise in a professional manner.

**Key responsibilities**:

- To provide a high level of Customer Service.- To achieve individual, team and Company Key Performance Indicators (KPI's).- To answer all internal and external communications (telephone or electronic) in a timely and professional manner according to Company guidelines.- To process Sales Orders and Invoice paperwork within Company guidelines and procedures.- To deal with any Sales Order queries raised by customers relating to their accounts.- To deal with postal duties and other general Administration duties such as filing, photocopying, and scanning within Company guidelines and procedures.- To generate Sales reports for senior management and sales force.- To ensure cover for other team members (busy periods, holidays etc.).- To perform any other reasonable duties as requested by the Sales Office Manager.**Skills / Knowledge required**:
Administration experience.
Computer literacy (Microsoft Word/Excel/Outlook experience, MS Navision desirable.)
High level of accuracy
Excellent time management and organisational skills.
Effective communication skills. (Written and telephone manner)
Teamwork
Excellent relationship building skills (Internal and External)

**Benefits**:
Company events,Company pension,Employee discount,Free parking,Life insurance,On-site parking
Wellness programme

**Hours**:
**Monday to Friday 8am to 5pm (1 hour lunch)