Delivery Lead

4 weeks ago

Leeds, United Kingdom Mixd Full time

**Introduction**

Mixd is looking for an organised and enthusiastic **Delivery Lead** to join our Client Services team as we go through an exciting period of growth and expansion.

**About the role**

You’ll be responsible for all aspects of project management and will act as the primary link between clients and our project teams. We're ideally looking for someone with at least two years of agency experience in a project management or similar role.

This is a great opportunity for a passionate and ambitious individual to develop their career with a fast growing business. You will report to a Senior Account Manager and work within the Client Services team to help plan, manage and deliver great work on time, to budget and to specification. A commitment to creating the best client experience is the most important quality to bring to this role. We want you to have great soft skills, the ability to communicate effectively and the skills to develop relationships in a confident and friendly manner.

**Responsibilities**
- Run and manage projects.
- Be the first point of contact for clients’ questions or issues and the point of escalation internally for your project related issues.
- Manage cross-disciplinary, user-centred project teams developing and maintaining a range of high-profile digital products and services.
- Make project delivery smooth and straightforward, anticipating and resolving problems wherever possible. You will do this by consulting with clients on new opportunities; organising project kick-offs, daily stand-ups and retrospectives; and by setting up and managing clear client communication lines using our established process and procedures.
- Facilitate collaborative group activities and/or workshops with colleagues or clients.
- Manage the financial aspects of projects including delivering accurate financial reports.
- Identify and mitigate risks on projects and troubleshoot issues quickly.
- Manage and plan resource for your projects.
- Assist in account management and client services as required.
- Assist in the preparation and pitching for new clients.
- Assist in delivering training to clients on content strategies, WordPress and Accessibility.

**Requirements**:

- A minimum of two years’ experience in a client-facing role within Digital.
- Practical experience of project management methodology.
- Excellent organisational skills, time management and attention to detail.
- Excellent presentation and communication skills.
- Experience working with clients to develop roadmaps, project scope and negotiating costs.
- The ability to manage and set client expectations.
- Experience of the Discovery, Alpha, Beta, Live delivery framework, Government Service Standards and/or previous work in the public sector would be an advantage.

**About us**

Mixd is a highly respected user experience digital agency specialising in information design. Over the last 18 years, we have designed and built websites that are robust, usable, secure and meet user needs, using modern, open-source technologies for the NHS, Police, local councils and many other public sectors. We are a multi-disciplined team of designers, developers and UX experts and have established ourselves as one of the NHS’ leading digital partners. We are also one of the leading providers of enterprise-ready WordPress solutions and bring open source solutions to the public sector. Making sure the services we create work for everyone is really important to us at Mixd. We have a proven track record in web accessibility and have been involved with web standards since it began. We are also involved in the wider accessibility community, running training and contributing to WCAG standards. Importantly, we have extensive experience in delivering accessibility audits for public sector services and are familiar with the service standard and GOV.UK design patterns.

**Location**

We are a remote-first business, with people based all around the UK. However, our Leeds city centre studio, just a few minutes walk from Leeds railway station, is open for those that want to work onsite or you can do a combination of both. You will need to work both independently and as part of a remote team and will have the opportunity to meet the rest of the company at our annual company meetup and with members of the rest of your team on a regular basis.

**The package**

We offer a competitive salary, negotiable depending on qualifications and experience. On top of this we have a generous benefits package, including pension scheme, flexible hours, 25 days holiday growing to 30 days over time (and your birthday off), social events and our annual retreat, electric vehicle and cycle to work schemes and a wellbeing health and fitness allowance.

**The benefits**
- Flexible working to support your wellbeing and personal commitments.
- A creative office environment above Leeds station.
- Annual £1000 personal learning and development allowance.
- Coaching programme for profess

  • Delivery Lead

    2 days ago

    Leeds, United Kingdom Nimble Approach Full time

    Who we are:Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.Nimble Approach are a rapidly growing Product & Tech consultancy who deliver value and enhance organisations. We pride ourselves on delivering great projects to multiple clients in different industries including Education, Government,...

  • Delivery Lead

    2 days ago

    Leeds, United Kingdom Nimble Approach Full time

    Who we are: Nimble Approach are a rapidly growing Product & Tech consultancy who deliver value and enhance organisations. We pride ourselves on delivering great projects to multiple clients in different industries including Education, Government, Betting & Gaming, Utilities, Fintech, Manufacturing, Healthcare and more, so there is lots of opportunity to...

  • Delivery Lead

    2 days ago

    Leeds, United Kingdom Nimble Approach Full time

    Who we are:Nimble Approach are a rapidly growing Product & Tech consultancy who deliver value and enhance organisations. We pride ourselves on delivering great projects to multiple clients in different industries including Education, Government, Betting & Gaming, Utilities, Fintech, Manufacturing, Healthcare and more, so there is lots of opportunity to try...

  • Delivery Lead

    1 day ago

    Leeds, United Kingdom Nimble Approach Full time

    Job Description Who we are: Nimble Approach are a rapidly growing Product & Tech consultancy who deliver value and enhance organisations. We pride ourselves on delivering great projects to multiple clients in different industries including Education, Government, Betting & Gaming, Utilities, Fintech, Manufacturing, Healthcare and more, so there is lots of...

  • Delivery Lead

    2 days ago

    Leeds, United Kingdom Nimble Approach Full time

    Who we are:Nimble Approach are a rapidly growing Product & Tech consultancy who deliver value and enhance organisations. We pride ourselves on delivering great projects to multiple clients in different industries including Education, Government, Betting & Gaming, Utilities, Fintech, Manufacturing, Healthcare and more, so there is lots of opportunity to try...

  • Delivery Lead

    2 days ago

    Leeds, United Kingdom Nimble Approach Full time

    Who we are: Nimble Approach are a rapidly growing Product & Tech consultancy who deliver value and enhance organisations. We pride ourselves on delivering great projects to multiple clients in different industries including Education, Government, Betting & Gaming, Utilities, Fintech, Manufacturing, Healthcare and more, so there is lots of opportunity to try...

  • Delivery Lead

    2 days ago

    Leeds, United Kingdom Nimble Approach Full time

    Who we are:Nimble Approach are a rapidly growing Product & Tech consultancy who deliver value and enhance organisations. We pride ourselves on delivering great projects to multiple clients in different industries including Education, Government, Betting & Gaming, Utilities, Fintech, Manufacturing, Healthcare and more, so there is lots of opportunity to try...

  • Delivery and Construction Lead

    1 month ago

    Leeds, United Kingdom OneMedicalGroup Full time

    OneMedical Property are actively looking for a Delivery and Construction Lead! If you are looking to take the next step in your career, then look no further

  • Data Policies Service Delivery Lead

    4 weeks ago

    Leeds, United Kingdom Cognizant Full time

    Cognizant has an exciting opportunity for an experienced and collaborative Service Delivery Lead to join our inclusive and thriving team. This full-time Service Delivery Lead role is based in Leeds. As a Service Delivery Lead, you will manage field and deskside services teams spread across Europe. You will ensure continuity of delivery to meet and exceed...

  • Data Policies Service Delivery Lead

    4 weeks ago

    Leeds, United Kingdom Cognizant Full time

    Cognizant has an exciting opportunity for an experienced and collaborative Service Delivery Lead to join our inclusive and thriving team. This full-time Service Delivery Lead role is based in Leeds. As a Service Delivery Lead, you will manage field and deskside services teams spread across Europe. You will ensure continuity of delivery to meet and exceed...

  • IT Site Service Delivery Lead

    3 weeks ago

    Leeds, Leeds, United Kingdom Johnson & Johnson Full time

    Johnson & Johnson is the world?s most comprehensive and broadly-based manufacturer of health care products, as well as a provider of related services. The values that guide our decision making are motivated by a culture of caring. Caring for the world one person at a time? Inspires and unites the people of Johnson & Johnson. The company is operating in the...

  • IT Site Service Delivery Lead

    3 weeks ago

    Leeds, United Kingdom Johnson & Johnson Full time

    Johnson & Johnson is the world?s most comprehensive and broadly-based manufacturer of health care products, as well as a provider of related services. The values that guide our decision making are motivated by a culture of caring. Caring for the world one person at a time? Inspires and unites the people of Johnson & Johnson. The company is operating in the...

  • Head of Delivery

    1 day ago

    Leeds, Leeds, United Kingdom Sky Betting and Gaming Full time

    What you'll doWe have fantastic opportunity for a Head of Delivery to join us in our mission to hold our position as the number 1 sportsbook operator in the UK and continue to take market share. We're looking for someone who can help us drive amazing customer features and deliver a platform for the future.The Head of Delivery (Bet Tribe) is responsible for...

  • Delivery Manager

    3 weeks ago

    Leeds, United Kingdom Montresorlegal Full time

    We are currently collaborating with a leading alternative legal services provider, backed by a prominent law firm, and they're in the midst of an incredible growth phase within their legal service delivery function. In this role, you'll team up with Solutions Managers to ensure seamless client delivery, meeting all requirements within agreed...

  • Service Delivery Lead

    2 weeks ago

    Leeds, United Kingdom Cognizant Full time

    Cognizant has an exciting opportunity for an experienced and collaborative Service Delivery Lead to join our inclusive and thriving team. This full-time Service Delivery Lead role is based in Leeds. All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.As a Service Delivery Lead,...

  • Service Delivery Lead

    4 days ago

    Leeds, United Kingdom Cognizant Full time

    Job Description Cognizant has an exciting opportunity for an experienced and collaborative Service Delivery Lead to join our inclusive and thriving team. This full-time Service Delivery Lead role is based in Leeds. As a Service Delivery Lead, you will manage field and deskside services teams spread across Europe. You will ensure continuity of delivery to...

  • Service Delivery Lead

    4 weeks ago

    Leeds, United Kingdom Cognizant Full time

    Cognizant has an exciting opportunity for an experienced and collaborative Service Delivery Lead to join our inclusive and thriving team. This full-time Service Delivery Lead role is based in Leeds. As a Service Delivery Lead, you will manage field and deskside services teams spread across Europe. You will ensure continuity of delivery to meet and exceed...

  • Service Delivery Lead

    4 days ago

    Leeds, United Kingdom Cognizant Full time

    Cognizant has an exciting opportunity for an experienced and collaborative Service Delivery Lead to join our inclusive and thriving team. This full-time Service Delivery Lead role is based in Leeds. All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.As a Service Delivery Lead,...

  • Service Delivery Lead

    4 weeks ago

    Leeds, United Kingdom Cognizant Full time

    Cognizant has an exciting opportunity for an experienced and collaborative Service Delivery Lead to join our inclusive and thriving team. This full-time Service Delivery Lead role is based in Leeds. As a Service Delivery Lead, you will manage field and deskside services teams spread across Europe. You will ensure continuity of delivery to meet and exceed...

  • Service Delivery Lead

    4 weeks ago

    Leeds, United Kingdom Cognizant Full time

    Cognizant has an exciting opportunity for an experienced and collaborative Service Delivery Lead to join our inclusive and thriving team. This full-time Service Delivery Lead role is based in Leeds. As a Service Delivery Lead, you will manage field and deskside services teams spread across Europe. You will ensure continuity of delivery to meet and exceed...