Customer Service Advisor
2 weeks ago
**Role: Customer Service Advisor**
**Rate: £9.50 per hour (£10.78 after 12 weeks)**
**Hours: Various Shift patterns including weekends**
**Start Date: 27.02.23 and 1.03.23**
First Choice are actively recruiting a number of **Customer Service Advisor **to join our reputable client. Role will require you to work from the office within the depot.
Training will be provided.
After Training, you will be working a rotation of shifts including weekends.
**Key accountabilities**:
- Delivering resolution on all enquiries from a shared work queue including complaints and compliance related issues arising from issues in depot and field in line with SLA’s
- Manage the queue of client and end customer query/responses via CRM
- Prioritising and clearing the UP queue having contacted Clients and Customers to establish correct addresses / label / packaging issues so that they can be segregated for return to sender or re-sending to the customer
- Conduct thorough depot searches to locate missing parcels ensuring CRM enquiries are fully resolved within SLA and customers/clients updated accordingly
- Provide first line response to customers and internal stakeholders through multi-channel sources
- Outbound calling for investigating queries, identifying the location of parcels, contacting our couriers for updates and where necessary feeding back to client or customer
**For the role you will be able to demonstrate**:
- Excellent communication skills both written and verbal
- Working knowledge of Microsoft office
- Excellent administrative skills
- Previous Customer services experience
- A positive can do approach
- Ability to work well in a team and independently
INDCOM
**Job Types**: Full-time, Temporary contract
**Salary**: From £9.50 per hour
**Benefits**:
- On-site parking
Schedule:
- Day shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Nottingham: reliably commute or plan to relocate before starting work (required)
Application deadline: 17/02/2023
Expected start date: 27/02/2023
-
Customer Service Advisor
5 days ago
Dundee, United Kingdom The Recruitment Co Full time**Customer Service Advisor based in Dundee, DD2 Offering £10.78 per hour - paid weekly, every Friday Full time, Temporary on-going contract** **?Start Date: ?27th February and 1st March** ? We are currently recruiting for Customer Service Advisors to join our clients existing team based in Dundee, DD2. This is an exciting opportunity to work on behalf of...
-
Customer Service Advisor
4 weeks ago
Dundee, United Kingdom Homes for Students Full timeAre you ready to make your mark on the vibrant world of student accommodation? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team at Greenmarket Studios & Marketgait Apartments as a Customer Service Advisor working 40 hours per week, Monday to Friday 9:00am to 5:30pm. At Homes for...
-
Service Advisor
4 weeks ago
Dundee, United Kingdom Arnold Clark Full timeWe are currently recruiting for a new Service Advisor to help us keep our Dundee Renault/Dacia/Hyundai branch running smoothly. **Hours** Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays 8am - 12pm. **About the role** Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle...
-
Service Advisor
2 weeks ago
Dundee, United Kingdom Arnold Clark Group Full timeWe are currently recruiting for a new Service Advisor to help us keep our Dundee Motorstore/Vauxhall/Fiat/Abarthbranch running smoothly. Hours Full time, Monday – Friday 8am – 5.30pm and rotational Saturdays 8am – 12pm. About the role Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our...
-
Customer Sales Advisor
5 days ago
Dundee, United Kingdom Storage Vault Ltd Full timeCustomer Sales Advisor - Part Time DUNDEE £10.42 per hour + on target monthly bonus **THE OPPORTUNITY** We currently have an exciting part time vacancy for a Customer Sales Advisor to join our team with an immediate start date. The Customer Sales Advisor will work with Management to ensure all customers receive the highest level of service, and in...
-
Customer Service Advisor
7 days ago
Dundee, United Kingdom CareerBliss Full timeWhere: Dundee / Telephone HouseFull time: PermanentSalary: £25,267Hourly rate:£12:96phAre you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE.Why not use your skills to make a difference and join our Home Connections...
-
Customer Service Advisor
7 days ago
Dundee, United Kingdom EE Full timeWhere : Dundee / Telephone House Full time : Permanent Salary : £25,267 Hourly rate: £12:96ph Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE click apply for full job details
-
Customer Service Advisor
3 days ago
Dundee, United Kingdom EE Full timeWhere: Dundee / Telephone HouseThe full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.Full time: PermanentSalary: £25,267Hourly rate:£12:96phAre you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to...
-
Customer Service Advisor
7 days ago
Dundee, United Kingdom EE Full timeWhere: Dundee / Telephone HouseFull time: PermanentSalary: £25,267Hourly rate:£12:96phAre you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE.Why not use your skills to make a difference and join our Home Connections...
-
Customer Service Advisor
1 week ago
Dundee, United Kingdom EE Full timeWhere: Dundee / Telephone HouseFull time: PermanentSalary: £25,267Hourly rate:£12:96phAre you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE.Why not use your skills to make a difference and join our Home Connections...
-
Customer Service Advisor
6 days ago
Dundee, United Kingdom EE Full timeWhere: Dundee / Telephone HouseThe full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.Full time: PermanentSalary: £25,267Hourly rate:£12:96phAre you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to...
-
Customer Service Advisor
7 days ago
Dundee, United Kingdom EE Full timeWhere : Dundee / Telephone House The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. Full time : Permanent Salary : £25,267 Hourly rate: £12:96ph Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have...
-
Customer Service Advisor
1 week ago
Dundee, United Kingdom EE Full timeWhere: Dundee / Telephone HouseThe full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.Full time: PermanentSalary: £25,267Hourly rate:£12:96phAre you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to...
-
Customer Service Advisor
6 days ago
Dundee, United Kingdom EE Full timeWhere : Dundee / Telephone House The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. Full time : Permanent Salary : £25,267 Hourly rate: £12:96ph Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have...
-
Customer Service Advisor
6 days ago
Dundee, United Kingdom EE Full timeWhere: Dundee / Telephone HouseThe full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.Full time: PermanentSalary: £25,267Hourly rate:£12:96phAre you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to...
-
Customer Service Advisor
4 weeks ago
Dundee, United Kingdom Yorkshire Building Society Full time**_If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. And in return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including:_** **Flexibility** - We offer a range of flexible working options without unsocial hours, which can...
-
Customer Service Advisor
1 week ago
Dundee, United Kingdom BT Group Full timeWhere : Dundee / Telephone House Full time : Permanent Salary : £25,267 Hourly rate: £12:96ph Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE. Why not use your skills to make a difference and...
-
Customer Service Advisor
6 days ago
Dundee, United Kingdom EE Full timeWhere:Dundee / Telephone HouseFulltime:PermanentSalary: £23,504rising to £24,064 at 8 months in role, plus uncappedcommissionHourlyrate: £12:05ph rising to £12.34ph at 8 monthstenure.Ifyou’re a confident talker who enjoys asking questions and gettingto know people, then this could be the role for you. Maybe you havea wealth of life experience and...
-
Customer Resolution Advisor
4 weeks ago
Dundee, United Kingdom Evri Full timeAt Evri we understand that searching for your first job, your next job, or that big promotion is a huge milestone. Here at Evri we always think about what it’s like to be in your position when making those big decisions. It takes courage to make change happen in your life, and we’re here to help you with that. We’re here for the first step, the next...
-
Parts Advisor
2 weeks ago
Dundee, United Kingdom Arnold Clark Group Full timeWe offer our Parts Advisors: £39,000 OTE, made up of a competitive hourly rate, plus salary bonuses 33 days’ annual leave, rising to 40 with long service Flexible hours On-site and off-site training through our Parts Academy Private healthcare and sick pay cover Maternity and paternity packages Hours - Monday - Friday, 8am - 5.30pm...