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    1 month ago

    Salford, United Kingdom Caritas Recruitment Full time

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    Salford, United Kingdom Keenan Recruitment Full time

    We have some fantastic vacancies for Helpline Advisors for NSPCC. You will be responsible for screening and triaging calls and web enquires from adults who have safeguarding concerns for children in the community. There may be opportunities to gain experience and training to gain promotion to a Helpline Practitioner with salary from £32,203. Rota will...

Helpline Practitioner

3 months ago

Salford, United Kingdom Keenan Recruitment Full time

We are currently recruiting for full time Helpline Practitioners for 35 hour weekly contracts to support their online requests. These are 9 month fixed term contracts with potential extension.

This is a fantastic opportunity for you to develop your child protection expertise within a unique and highly influential national service, to work for an organisation whose core value is putting children first and you to personally make a positive impact on thousands of families across the UK.

Salary - £32,203. £200 Home Working Allowance. 3.5% rota allowance.

The hours will include 1 in 3 weekends.

Salary is set at £32,206 for Practitioner - £200 Home working allowance and 3.5% rota allowance.

9 month fixed term contract with possibility of permanent opportunities.

Office based in Salford and 1week per month working from home.

To be successful in this role, you will need to have the following:

- A qualified social care, health or education professional and have substantial and extensive experience in safeguarding children and young people
- Driven by making a difference
- Up-to-date knowledge of child protection legislation and practical experience of child protection and welfare issues
- A passion for customer service
- An understanding of the needs of children and their psychosocial development
- Ability to collect, assess and summarise essential information in written format
- Good IT skills

This is a fast-paced national helpline with demanding targets, where self-discipline and the ability to work quickly are as essential to enable us to effectively deliver a child focused service.

Keenan Recruitment is an equal opportunity employer, acting as an Employment Business on behalf of our Clients for temporary work and an Employment Agency for providing permanent employment with our Clients.

Keenan Recruitment is proudly a Corporate Member of REC - 1 (Recruitment and Employment Confederation) adhering to all current employment legislation.

**Job Type**: Fixed term contract
Contract length: 9 months

**Salary**: £32,203.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Expected start date: 01/01/2024