Funeral Service Operative
1 month ago
Job Advert
**Funeral Service Operative**
Full-time, Permanent
Robert Nicholls Funeral Directors, Stafford
At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness, and care.
We offer a range of challenging and rewarding roles for caring individuals across the funeral profession and we continually invest in our staff, premises, and vehicles so that we can ensure clients and their loved ones receive the highest standard of care.
**Worried about not having the experience?** No problem. We pride ourselves on making sure our colleagues are given the tools and training to succeed in these roles. **All we need from you?** A Full UK Driving License and a passion for delivering excellent customer service
**What do our Funeral Service Operative's do?**
Our Operatives are at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families. This role will cover our areas of Staffordshire.
Usual working hours are Mon - Fri (09:00 - 17:00). This position will require you to assist our on-call rota at night and on the weekend 1 in every 4 weeks. This will be fully discussed with you throughout the recruitment process.
Other duties will include:
- Preparing and ensuring the cleanliness of vehicles.
- Aid with bringing the deceased into our care from a range of locations.
- Ensure consistent delivery of the highest levels of respectful deceased care; when moving around or working with the deceased, maintain appropriate respectful behaviour and dignity.
- Participate effectively in first rites and basic body preparation as required.
- Being part of the funeral service by bearing the coffin and driving company vehicles.
- Assisting the Funeral Director with pre-funeral checks including route planning and address checking.
**This role would suit people who have**:
- A full UK driving licence (manual). (Driving will be needed in this role).
- Good level of physical fitness, as this role will involve heavy lifting duties.
- The necessary documentation for a basic DBS, reference & driving licence check.
- Pride in your appearance, ensuring you are always professional.
- A caring and empathetic nature.
- The determination to deliver excellent client services.
**What you get from us**:
- Annual salary of £21,805pa + on-call payments.
- Accruing 22-25 Holiday Days + Bank Holidays.
- Pension Scheme.
- 3-month sick pay eligibility after a 12-month service period.
- Life Assurance X2 Salary.
- Discretionary company discounts.
- Full access to our Apprenticeship and Development programmes.
**What to do next**:
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**Equality, Diversity and Inclusion Statement**
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
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