Learning & Development Specialist (Customer

3 days ago


Ruddington, United Kingdom MHR Full time

We are on a mission to improve the world of work, technology and people, building products and services to help solve our customers’ people-related challenges now and in the future.

We design software to make processes easier, create apps to foster engagement, support organisations to get better insights from their data and much more for over 1200 organisations across the UK and Ireland.

Our?4-core?values Sustainability, Trust,?Collaboration?and Innovation have been the?drive to MHR’s success. This starts internally within our business by putting our colleagues and customers at the?forefront?of everything we do.??

**Be part of our mission, join MHR and help shape the world of work.**

**What you’ll be doing**:

- To work as part of the Customer Training team to build new, and update existing, training related services and content to the customer base
- Providing customers with easier to access training materials across the MHR platforms and a greater level of consumable content
- To constantly review the training team’s skill set in-line with service demand and supporting, coaching and developing the training team to upskill them in new areas of delivery.
- Act as a focal point for all training content across software and platforms under the MHR Academy which include, but is not limited to, iTrent, People First, Docebo and Enable Now
- Create new, and update existing, customer training services, including stand alone and subscription-based offerings, to maximise revenue opportunities for the team
- Identify and drive additional commercial opportunities and ensure others are doing likewise
- Work closely with the Customer Training team to identify key training requirements in-line with service demand, individual knowledge gaps and customer feedback
- Work closely with other business areas, such as Product Design, to understand future product roadmaps and release content, ensuring training materials can be updated and training can be rolled out to the team in a timely manner
- Keep up to date with learning and development trends, delivery methods and styles, products, services and technologies
- Ensure training documentation and key messages support the business and departmental processes and procedures, and is aligned with consultancy best practice
- Design engaging and thorough customer facing training materials using a range of tools including, but not limited to, workbooks/manuals, videos, webinars, e-learning and all LMS materials
- Occasional delivery of courses to customers to pilot new content
- Supporting trainers with delivery of end user training projects including scoping calls, proposal writing, design support and project management
- Supports with maintenance of the training environments in terms of access and content
- Project manage customers’ end user training projects from start to finish and ensure high quality material production by trainers
- Observe training delivery and provide feedback to trainers
- Ensure that the Customer Training Skills Matrix is a current and accurate reflection of consultancy knowledge and skillsets in line with personal development plans

**Key Skills**:

- Experienced in L&D across training design, specifically for online content
- Software training experience
- eLearning content design
- Creativity in terms of turning product developments and industry content into training and revenue opportunities
- Organisation and Planning skills
- Excellent communication skills
- Training delivery and facilitation skills
- iTrent (Desirable)
- Training Qualification, e.g. CIPD: L&D Pathway (Desirable)

**What you’ll get in return**:
With a great working environment and amazing colleagues, we’ll support you professionally and personally through our learning and wellbeing programmes. In addition, we offer:

- Competitive salaries
- Option to buy additional holiday days
- Voluntary benefits scheme, ranging from private medical insurance to dental schemes
- Access to over 60 internal training courses, plus the ability to study for professional qualifications
- Coaching and mentoring programmes
- Discounted gym memberships
- Access to a GP 24/7, via SmartHealth
- Discounts and cash back on leisure, travel, technology, fashion and food
- Employee recognition programme
- Social events, including running clubs, 5-a-side football teams and more
- Subsidised restaurants across all sites, with a choice of fresh meals from our chefs each day



  • Ruddington, Nottinghamshire, United Kingdom Empowering Learning Full time

    Job OverviewA dedicated Teacher of SEND is sought by Empowering Learning for a challenging SEMH Setting in Ruddington. This role requires experience working in school settings and with SEND pupils, as well as transferable skills from other sectors.Responsibilities- Class teacher leading a group and managing day-to-day classroom activities- Taught students...


  • Ruddington, Nottinghamshire, United Kingdom Randstad Education Full time

    About Us:Randstad Education is a leading provider of education recruitment solutions, committed to placing talented professionals in schools and colleges across the UK. We understand the importance of finding the right fit for both our clients and candidates, which is why we take a consultative approach to matching the perfect teacher with the perfect...


  • Ruddington, United Kingdom MHR Full time

    We are on a mission to improve the world of work, technology and people, building products and services to help solve our customers’ people-related challenges now and in the future. We design software to make processes easier, create apps to foster engagement, support organisations to get better insights from their data and much more for over 1200...


  • Ruddington, United Kingdom Empowering Learning Full time

    Job Overview:We are Empowering Learning, a leading provider of educational services. Our mission is to empower students with special educational needs to reach their full potential. We are seeking an experienced SEND Specialist Teacher to join our team and contribute to this mission.Key Duties:   Taught classes of students with varying levels of need,...


  • Ruddington, Nottinghamshire, United Kingdom MHR Full time

    About the RoleWe are seeking a skilled Learning Development Consultant to join our team as an Academy Trainer. In this role, you will design and deliver impactful learning interventions, from onboarding to bespoke training courses, while refining your skills in curriculum development, eLearning, and continuous evaluation.


  • Ruddington, Nottinghamshire, United Kingdom Empowering Learning Full time

    Specialist SEND Teacher RequiredWe are seeking a highly skilled and dedicated SEND teacher to join our team at an impressive SEMH setting in Ruddington. This is an exciting opportunity for a qualified teacher to take on the challenge of teaching children across a wide range of lessons and school activities.About the Role:You will be responsible for managing...

  • Educational Mentor

    3 weeks ago


    Ruddington, Nottinghamshire, United Kingdom Empowering Learning Full time

    Job DescriptionEmpowering Learning seeks a passionate SEN Support Specialist for their SEMH Setting in Ruddington. This role involves developing personalized learning plans, delivering targeted instruction, and supporting students with diverse SEND needs.Responsibilities- Managing day-to-day classroom activities- Teaching students across various lessons and...


  • Ruddington, Nottinghamshire, United Kingdom MHR Full time

    Job OverviewWe are seeking a skilled Academy Trainer to join our team at MHR. This role provides a great foundation for career growth, engaging in meaningful projects that directly influence the effectiveness and efficiency of the Managed Services team. As an integral part of the team, you will contribute to the development of employees and help them deliver...


  • Ruddington, United Kingdom Empowering Learning Full time

    Empowering Learning is seeking a dedicated SEND Teacher to join their team in Ruddington. As a leading provider of educational services, they are committed to empowering students with diverse needs. This exciting opportunity involves working with students who require additional support, and the successful candidate will have a strong passion for creating...


  • Ruddington, Nottinghamshire, United Kingdom Empowering Learning Full time

    Academic SEN Tutor Role OverviewWe are looking for a highly skilled and motivated individual to fill the position of Academic SEN Tutor in our SEMH setting in Ruddington. The successful candidate will have experience teaching students with SEN and be able to demonstrate their ability to adapt their teaching methods to meet individual needs. Your key...


  • Ruddington, Nottinghamshire, United Kingdom Empowering Learning Full time

    About the RoleEducators who can empower young people with diverse SEND needs are required by Empowering Learning for their SEMH Setting in Ruddington. Candidates should have experience supporting children with additional needs and possess relevant qualifications such as QTS or equivalent teaching qualification.Key Responsibilities- Leading a group of...


  • Ruddington, Nottinghamshire, United Kingdom Polaris Community Full time

    Are you passionate about making a positive impact on the lives of children? Do you have experience as a Teaching Assistant? We are seeking a Learning Support Professional to join our team at Polaris Community, an independent specialist provision serving children and young people in the East Midlands.In this role, you will work closely with the Classroom...


  • Ruddington, Nottinghamshire, United Kingdom MHR Full time

    Your Career at MHRMHR offers a dynamic and supportive environment that fosters growth, innovation, and collaboration. As an Academy Trainer, you will play a key role in shaping the development of Managed Services employees, designing and delivering high-quality learning programs that meet the needs of our department and align with company policies and goals....


  • Ruddington, Nottinghamshire, United Kingdom Polaris Community Full time

    About the RoleWe are looking for an experienced teaching assistant to join our team at Polaris Community, supporting the learning of students with Social, Emotional and Mental Health (SEMH) needs. This is an excellent opportunity for an experienced teaching assistant to further develop their skills in the classroom, while also contributing to the growth and...


  • Ruddington, Nottinghamshire, United Kingdom MHR Full time

    About the RoleMHR is seeking a highly skilled Academy Trainer to join our team and contribute to the development of Managed Services employees. As an experienced trainer, you will be responsible for designing and delivering high-quality learning programs that meet the needs of our department and align with company policies and goals.Key Responsibilities-...


  • Ruddington, Nottinghamshire, United Kingdom Polaris Community Full time

    About the JobWe are seeking a highly motivated and dedicated Primary School SEN Class Teacher to join our team at Easthorpe School. As a member of our team, you will play a vital role in supporting the educational and personal development of our pupils with Social, Emotional and Mental Health needs (SEMH).Responsibilities- Develop and implement lesson plans...


  • Ruddington, United Kingdom Empowering Learning Full time

    About the Role:We are seeking a dedicated SEND Teacher to join our team in Ruddington. As a leading provider of educational services, we are committed to empowering students with diverse needs. This exciting opportunity involves working with students who require additional support, and the successful candidate will have a strong passion for creating...


  • Ruddington, United Kingdom Empowering Learning Full time

    Classroom Educator Position:We are seeking a skilled and compassionate Inclusive Classroom Educator to join our team at Empowering Learning. As a valued member of our staff, you will play a vital role in creating a nurturing and inclusive learning environment for students with diverse needs.Key Responsibilities:   Develop and implement tailored lesson...


  • Ruddington, United Kingdom Empowering Learning Full time

    Job Title: Special Education TeacherAbout the Role:  Empowering Learning is seeking a dedicated and passionate Special Education Teacher to join our team. As a key member of our staff, you will be responsible for creating a supportive and inclusive learning environment for students with special educational needs.Key Responsibilities:   Teaching students...


  • Ruddington, Nottinghamshire, United Kingdom Empowering Learning Full time

    **Empowering Learning seeks a dedicated SEN educator for a challenging SEMH setting in Ruddington.** Ideal candidates possess experience working in school settings and with SEND pupils, as well as transferable skills from other sectors.**Job Overview:**We are looking for a passionate teacher to lead a group of students and manage day-to-day classroom...