E-commerce Executive

5 months ago


West Bromwich, United Kingdom Jolliman Essentials Ltd Full time

We are looking to recruit an **e-Commerce Executive** to join our team based in West Bromwich. This is an exciting role, capable of delivering excellent customer experience benefits as we revolutionise our customers' home furniture shopping journey. Working hours - 9.00 am till 5:00 pm, Monday to Friday.

The e-Commerce Executive is responsible for managing products online and delivering a best-in-class digital merchandising experience, ensuring we meet our customers' essential needs and provide the best possible service. Ensuring our e-commerce channel maximises sales and delivers the best customer experience. Key areas of ownership for the role include attention to product content, inventory, pricing, promotions and supporting other team members.

**Responsibilities**:

- Manage and optimise the company's e-commerce platform.
- Create and update product listings, ensuring accurate and compelling descriptions, images, and pricing
- Collaborate with cross-functional teams such as marketing, customer service, and operations to ensure a seamless customer experience

**Requirements**:

- At least three years of e-commerce experience are required, preferably in a retail or consumer goods industry
- Good understanding of the online customer journey.
- Familiarity with SEO principles, and best practices for optimising product listings
- Excellent communication skills with the ability to collaborate effectively across teams
- Detail-oriented mindset with strong organisational skills to manage multiple tasks and priorities simultaneously
- Ability to adapt quickly to changing priorities and thrive in a fast-paced environment
- Analytical and inquisitive mindset with an ability to share the most relevant data
- Willingness to learn new technologies and techniques

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the organisation's ongoing needs.

**Experience**:

- Digital marketing: 2 years (preferred)
- eCommerce: 3 years (required)

**Language**:

- English (required)

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£26,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- West Bromwich: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Digital marketing: 1 year (preferred)
- Marketing: 1 year (preferred)

Work Location: In person


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