Weekend & Evening Library Assistant

3 months ago


Barnet, United Kingdom London Borough of Barnet Full time

**About Barnet Council**

Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces, and diverse communities all help make it a wonderful place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Caring, Learning to Improve, Inclusive, Collaborate.

**About the role**
- To welcome all library customers and identify their individual needs, to provide a quality service and to enable customers to make full use of the facilities available.
- To help produce resources and guidance for customers in volunteer supported and technology enabled opening hours.
- To interact with customers throughout their visit and assist them with the use of self-service equipment and other services and systems.
- To provide an efficient library and information service in the library where you are based under the direction of the Library Customer Services Manager/Assistant Library Customer Services Manager, ensuring that agreed standards of service are met.
- To deliver library events and activities as directed

**About you**
- Experience of working in a customer focused environment
- Experience of working as part of a team.
- A good standard of education, equivalent to GCSE grades
- Good standard of numeracy and literacy skills
- Good standard of IT literacy.
- Excellent customer care skills.

**What we offer**
- 31 days annual leave, plus public and bank holidays
- Access to the**_ _**_Local Government Pension Scheme_**_, _**which provides a valuable guaranteed income in your retirement together with security for your dependents
- A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
- Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
- Excellent training and development opportunities
- Employee well
- being training programs including confidential employee assistance

**How to apply**
- Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures._



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