Reservations Agent

4 days ago


London, United Kingdom Criterion Hospitality Full time

**Reservations Agent**

An exceptional opportunity has arisen for a passionate **Reservations Agent **be part of the Team at Criterion Hospitality.

As **Reservations Agent **, you will:

- maximise revenue opportunities in the areas of reservations, by driving sales leads and increasing conversions.
- Ensure the best selection for the guest and ensure revenue is maximised through up-selling
- Book room reservation requests, enter rooming lists, and update accurate information in the system
- Proudly promote the hotel facilities, looking for opportunities to enhance and add a personalised experience
- Processing all external and internal calls by redirecting calls or directly assisting the caller
**About The company**

Criterion Hospitality and Criterion Capital have built over a £4 billion property estate. We are renown for super prime properties centered around London’s iconic Leicester Square through to Piccadilly Circus.

We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, and other parts of our business. If your next role involves drive and passion for innovation, in a fast-paced environment, then we would be delighted to hear from you.

**What are we looking for?**
- A positive individual that is excited to drive and lead the Team
- Driven to deliver results
- Minimum 1 year in Reception and Reservations in Hotels
**Join Our Company**

You will be welcome to a workplace where we are motivated by having fun at work You will be rewarded with an environment that encourages innovation, creativity, and outside-the-box thinking There are plenty of opportunities for when you're ready to grow your career with us.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

Schedule:

- 8 hour shift
**Experience**:

- Hotel & Accommodations Guest Services Staff: 1 year (preferred)


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