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Ao Administrative Officer

4 months ago

Winchester, United Kingdom Ministry of Defence Full time

**Details**:
**Reference number**:

- 290202**Salary**:

- £22,758- Per annum (pro-rata for part time)**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- MOD - Strategic Command - Defence Medical Services (DMS)**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Full-time, Job share**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Worthy Down, Winchester, Hampshire SO21 2RGAbout the job

**Job summary**:
Here at Defence Primary Healthcare (DPHC), we are inclusive and dedicated, working to provide excellent care to our entitled personnel.

We are looking for a friendly, well-organised and adaptable AO Administrative Officer to join our encouraging and welcoming team of dedicated military and civilian healthcare professionals and administrative staff working within The Medical Centres at Winchester Camp, Worthy Down, Winchester.

Does this sound like the role for you? If so, we would love to hear from you

**Job description**:
You will be responsible for administrative procedures within the Medical Centre, providing a welcoming and efficient service to all Patients at Risk (PAR).

In partnership with the AO in hospital appointments, you will be dealing with secondary healthcare referral paperwork, liaising with hospitals and clinical staff, using the Electronic Referral System (ERS) booking system to secure appointments and offering an effective and efficient service to PAR.

**Person specification**:
Main details of the role include but are not limited to:

- Providing reception cover for Southwick Park Medical Treatment Facility (MTF), booking in appointments, dealing with queries from patients both over the phone and face to face.
- Providing administrative support to the clinical team, processing all necessary paperwork and dealing with any tasks in a timely manner.
- Processing new joiner and leaving routines in accordance with practice policy and following Standard Operating Procedure (SOP).
- Ensuring all patient documents are scanned onto Defence Medical Information Capability Programme (DMICP).

Please refer to the attached Terms of Reference for a full list of duties

**Desirable Criteria**:

- Information Technology (IT) literate
- Excellent communication skills
- Be prepared to work as part of a team
- Maintain patient confidentiality

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Leadership
- Communicating and Influencing
- Managing a Quality Service
- Working Together
- Making Effective Decisions

**Benefits**:

- Learning and development tailored to your role
- A culture encouraging inclusion and diversity
- A Civil Service pension
- Free on-site parking
- Access to gym

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.The sift will be completed within 5 working days of the vacancy closing date. Interviews will be on a date to be confirmed. There will be no reimbursement for any travel expenses for the interview.

Requests to work flexibly and/or part time will be considered, taking into account business needs. Please note the salary will be pro-rata where part time hours are undertaken.

This post does not offer any assistance with relocation allowances.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical.

Feedback will only be provided if you attend an interview or assessment.**Security**:
- See our vetting charter (opens in a new window).- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements (opens in a new window)**Working for the Civil Service**:

- The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
- We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).-
- The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.- This vacancy is part of t