Research Degrees Administrator

3 weeks ago


Manchester, United Kingdom Manchester Metropolitan University Full time

**Overview**

Manchester Metropolitan is one of the UK's most popular Universities, with a growing reputation for high-quality impactful research and productive academic and industrial collaborations. The University has clear ambitions to continue to grow both the volume and the quality of its research and knowledge exchange activities. We recognise that an experienced and effective professional service structure which works in close partnership with academic colleagues is essential to achieve our goals, so we are investing in the staff and resources needed to achieve this.

**About the role**

The Research Degrees Administrator will play a primary role in delivering an exceptional student experience for Manchester Met's postgraduate researcher (PGR) community. We are looking for a proactive and enthusiastic individual to provide excellent administrative support and customer service.

As part of the Assessment and Progression team, you will provide specialist advice and guidance on research degree programmes administered by the Graduate School. You'll be the first point of contact for our students and academic colleagues, managing both day-to-day queries and monitoring compliance with our processes. You will work within your own team and across the wider Graduate School to ensure a joined-up and consistent approach to student case management.

You will have experience delivering an excellent customer service in an administrative setting, preferably with an understanding of academic and PGR lifecycles. You will be comfortable manipulating data and learning a range of IT systems, including enquiry management software.

This varied role will suit a highly organised and self-motivated individual, with strong verbal and written communication skills, and an ambition to join a high-functioning team to support customer service excellence.

**About the Department**

Research and Knowledge Exchange (RKE) is a professional service Directorate with responsibility for the central management and delivery of the University's research strategy. Made up of four departments; Research Development & Delivery, Research Environment and Impact, Graduate School and Business Engagement, staff work collaboratively to provide comprehensive support to faculties across the full breadth of research and business partnerships activities.

**Information for applicants**

To apply: Please submit your CV and a covering letter which clearly outlines how you meet the criteria outlined in the job description and person specification to the online portal.
- Manchester _Metropolitan_ _University_ is _committed_ to _supporting_ the rights, _responsibilities_, dignity, health and wellbeing of staff and students through our _commitment_ to _equality_, _diversity_ and _inclusion_._



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