Travel Reservations Agent

2 months ago


Liverpool, United Kingdom Irish Ferries Full time

This position of Travel Sales Agent needs someone that is well organised, self motivated, with the ability to manage customer expectations in a pressurised environment. Suited to those who enjoy working in a team to reach sales targets. You must possess strong communication and customer service skills, and are enthusiastic about hitting sales targets, helping to contribute towards team and office bonuses.

The position requires that you work 10.00 - 18.00 Monday to Friday with one day off during the week and 09.00 - 16.00 on Saturday.

** You must be located in Liverpool as this is office work, not remotely**

**Essential Requirements**
- Display excellent Customer Service with the ability to prioritise and multitask, with excellent time management skills.
- Strong interpersonal skills including effective listening.
- Enthusiastic and ambitious to reach sales targets, contributing to team and office bonuses.
- Strong communication skills.
- Able to answer calls from agents/customers in a courteous manner in line with company guidelines.

**Desirable Requirements**
- Have an excellent knowledge of Microsoft office.
- Have a good knowledge of our website content and be able to assist customers who may require assistance.
- Interested in being a part of a team in the vibrant travel sector.

**Job Types**: Full-time, Temporary contract

**Salary**: From £19,437.60 per year

Schedule:

- 8 hour shift
- Day shift
- Every weekend
- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person

Reference ID: IFTRA20222



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