Customer Experience Advisor

3 weeks ago


Salford, United Kingdom Leaders Romans Group Full time

Leaders Romans Group are looking for a Customer Experience Advisor to join us on a permanent basis within our Call centre Team, based at our office in Exchange Quay, Manchester.

**In these roles, day to day you can expect to**:

- Achieve personal and team targets
- Communicate with new and existing clients
- Respond to customer enquiries and arrange market appraisals.
- Sell company products and services in a professional manner
- Contribute marketing ideas and support related initiatives
- Provide excellent customer service
- Answer telephone calls and handle live chat queries

**To be considered for this role, you will need the following skills (no previous experience is required)**:

- Be calm, motivated and highly organised
- Possess strong influencing and customer service skills
- Possess an exemplary telephone manner
- Be comfortable working in a target driven role
- Show empathy at time when needed dependant on the call
- Have a full valid UK driving licence

**Working Hours**:
Monday-Thursday 9:00am-6:00pm Friday 9:00am-5:30pm and 1 in 3 Saturdays 9:00am-1:00pm with half day off in lieu.**.***

**By joining Leaders Romans Group, some of the benefits you can expect to receive are**:

- On Target Earnings £25,000 - £30,000 per annum
- 22 days annual leave (plus bank holidays increasing by 1 day each year, up to an additional 5 days of leave
- LRG Extras - staff discounts with a wide range of retailers
- Free 24 hours employee assistance programmes
- Staff discount on property and financial services
- Salary sacrifice pension
- Eye care vouchers
- Family friendly Maternity, Adoption, Paternity and parental bereavement policies
- Regular award and recognition prizes to be won
- Refer a friend bonus of up to £400
- Support and investment on gaining professional qualifications to encourage your long terms goals

We do not accept speculative CV’s from agencies



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