Customer Service
2 weeks ago
Petershams is dedicated to hat making supplies. Our customer base includes brides-to-be, theatrical costumiers, hobbyists and world class milliners. Twice awarded ‘Best Shop’ by Time Out Magazine, we aim to have the friendliest, most knowledgeable one-stop online hat supply shop Located in the outskirts of Canterbury, we are looking for a team of passionate, enthusiastic individuals who enjoy working in a fast-paced environment.
We are recruiting for part time & full time Customer Service / Warehouse Assistants to complete day-to-day tasks. The majority of the day will consist of picking and fulfilling online orders at our Canterbury warehouse but will also include:
- Storage upkeep including cleaning and re-stocking. Maintaining accurate stock levels.
- Processing payments, online and by phone. Creating and sending invoices.
**Knowledge, Skills and Abilities**:
- Pick, pack and organize a high volume of outgoing orders.
- Meet and exceed customer service expectations.
- To learn about the millinery trade and its materials.
- Identifying customer needs and assisting in answering inquiries and solving problems.
- Operating a variety of office equipment including PCs, printers.
- Spelling, vocabulary, math and grammar skills appropriate to the level of the position.
- Office programs including word document programs and knowledge of Shopify a plus.
**Job Type**: Part-time
Pay: £11.50 per hour
Expected hours: 15 - 31 per week
**Benefits**:
- Casual dress
- Company events
- Company pension
- Employee discount
- On-site parking
- Store discount
Schedule:
- Day shift
- Monday to Friday
- No weekends
**Language**:
- English (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 26/04/2024
Reference ID: CSWA Part Time
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