Branch Coordinator

1 week ago

London, United Kingdom Islington Properties Ltd Full time

Islington Properties was established over 10 years ago and is a boutique residential property services coIslington Properties was established over 10 years ago and is a boutique residential property services company - we sell and let properties, manage individual flats/houses and manage blocks of flats.mpany - we sell and let properties, manage individual flats/houses and manage blocks of flats.

**Branch Coordinator**

The Branch Coordinator is responsible for the smooth running of the ‘shop’ from an administrative side. Sitting front of house in the shop, the employee is required to be well presented, well dressed, organised and a strong communicator. You will be typing, undertaking mail merges, answering the phone, directing calls, dealing face-to-face with clients and contractors, arranging meetings and appointments, updating spreadsheets, preparing contracts and other tenancy documents as required, arranging photos/floor plans/EPCs, and preparing weekly reports. The role requires a high degree of organisation and attention to detail, it also offers a unique opportunity to take control and ownership of the position working with the company to grow the business. Career progression to other areas of the business is also possible.

**Job Description**:
Assist in the day-to-day running of the business, aiding the branch staff
- Updating daily status sheet during and for morning meetings
- Updating Vebra Alto database (which feeds portals and website)
- Loading new information into Vebra Alto (properties, landlords/vendors, tenants, applicants, etc)
- Board ordering
- Maintaining property folders and ensuring accurate and up-to-date information is held (T&Cs, ID, etc)
- Photo/floorplan/EPC orders
- Key management
- Valuation packs
- Petty cash
- Process and log card payments
- Prepare and check documents, letters, and write-ups
- Window cards - updating and ordering
- General shop issues - coffee machine, electrician, IT, dealing with cleaners, H&S awareness, ordering office supplies/stationery, managing post etc.
- Taking calls and messages and dealing with any client / applicant / registering applicants/tenant queries promptly and professionally.
- Complete parking permits for employees and contractors as requested
- Manage the overall presentation of the shop ensuring areas are clear of any hazards, and all facilities are in good working condition
- Reviewing and updating health and safety policies and ensuring they are observed
- Preparing tenancy contracts and ensuring that all details are accurate
- Ensuring all files, databases, and records are up to date and comply with regulations and in-house systems
- To keep up to date with changes in the law and industry standards
- Attending staff meetings (weekly and on an ad hoc basis)
- Keeping Management up to date
- Liaise with in-house departments to achieve the best results for the business
- Proactively look for improvements and opportunities for the betterment of the business
- Carry out other ad-hoc duties from time to time

**Salary**: £25,000.00-£26,000.00 per year

**Benefits**:

- Company events
- Free flu jabs
- Health & wellbeing programme

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

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